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Arlington Heights Ford

Arlington Heights, IL

4.9
4,114 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Contact Dealership

801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,114 reviews

May 25, 2024

Both Brian Powell and Jesus Sanchez went above and beyond to help me get the perfect car that fits my budget. More

by Isch1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

He is a good guy and professional. He know s what is he doing i highly recommend this dealer More

by Sherozasrorov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Personable- low key - working hard to get the deal done but not aggressively so! Appreciated his friendly manner and willing to work with us. Keep up the good work. More

by fmcmahonward
Recommend Dealer
Yes
Employees Worked With
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Always a pleasure doing business with Lonnie Catanese! Go see him for all of your automotive needs, you won't be disappointed More

by bcecola
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Their customer service is fantastic - it's hard to find these days, but look no further! More

by Danyce.Letkewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Thank you to Colton at Arlington Heights Ford for my new vehicles. Have bought multiple vehicles here no other dealership id buy from More

by razzzor196
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Hannemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

MIKE WADDLE At Arlington Heights Ford has always been very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department More

by Tjrenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Rich was great! Found what I was looking for. Personally went to pick it up. It has been a great experience. More

by freerada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

waddle was very efficient and courteous billing was right work performed was right wait was as-expected what more can you ask kjc More

by caeassociates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Jesus and Joe were both very patient and most informative ,real humanitarians!!!Great work guys!!!, Keep it up!!!!!! More

by kenflobeck121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anzelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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