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Arlington Heights Ford
Arlington Heights, IL
4,286 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,286 reviews
July 27, 2024
I would highly recommend Arlington Heights Ford. I have been using them more many years. Very prompt communication, upfront pricing and sometimes valet service too. I have been using them more many years. Very prompt communication, upfront pricing and sometimes valet service too. More
by Sonp
Employees Worked With
Helpful July 26, 2024
Awesome service, definitely will do business again. Very helpful staff. Happy to meet with Sam m, Jose and Joe. Thank you all Very helpful staff. Happy to meet with Sam m, Jose and Joe. Thank you all More
by emreguneydatca
July 26, 2024
Prompt, responsive, friendly, knowledgeable staff . Professionalism from start to finish. My service” go to “place. Professionalism from start to finish. My service” go to “place. More
by Billygoat
Employees Worked With
July 26, 2024
Great experience working with Elliott and Brian! Top notch dealership with a great service center as well. Top notch dealership with a great service center as well. More
by charlie.knapik
July 26, 2024
I bought a car from Elliott in 2020 and he continues to provide excellent customer service 4.5 years later. Highly recommend Elliott provide excellent customer service 4.5 years later. Highly recommend Elliott More
by josh_reichel
Employees Worked With
July 25, 2024
The service department at Arlington Heights Ford is reliable and quick while fixing my car. I won’t take my Escape anywhere else! reliable and quick while fixing my car. I won’t take my Escape anywhere else! More
by Juliana
Employees Worked With
July 25, 2024
So happy that I stopped by Arlington Height Ford on that day! Anthony is just amazing, goes above and beyond to meet customer needs, professional and very knowledgeable. I purchased 2 pickup trucks on that day! Anthony is just amazing, goes above and beyond to meet customer needs, professional and very knowledgeable. I purchased 2 pickup trucks on that day and the sale went so smooth as never before. All my thanks go to Anthony and the whole team of AH Ford. I will be back for sure to buy more vehicles. Can't be more satisfied with a great service ! More
by ABC US Express
July 25, 2024
JB always takes really good care of me when I’m there and gives me very realistic expectations of how things are going. I couldn’t ask for more. gives me very realistic expectations of how things are going. I couldn’t ask for more. More
by michael
Employees Worked With
July 24, 2024
Isiah was on it from the start. He was knowledgeable, not pushy and truly made this a very easy experience. Definitely would recommend buying from this dealer again. Service was fri He was knowledgeable, not pushy and truly made this a very easy experience. Definitely would recommend buying from this dealer again. Service was friendly and everyone else I dealt with was great as well More
by Maintenanceengineeringil
