Dealer Reviews
Service Reviews
Cars for Sale
Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
2,801 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 2,801 reviews
March 27, 2023
Service and Parts are always professional with fair pricing. Happy to give Arlington my business. pricing. Happy to give Arlington my business. More
by Pal Fleet
Helpful March 27, 2023
Don Jesús Sánchez nos alludo bastante agarrar nuestro carro es una persona muy amable cuando vengan pregunten por el los ayudará muy bien carro es una persona muy amable cuando vengan pregunten por el los ayudará muy bien More
by Ceferinavargas
March 27, 2023
Came all the way from Wheaton to buy this truck from Elliott. Chose him over a different dealer. Elliott. Chose him over a different dealer. More
by j.cahill024
Employees Worked With
March 27, 2023
Very positive buying experience. Elliott was very pleasant to deal with. Thank you, Elliott for putting up with me. Elliott was very pleasant to deal with. Thank you, Elliott for putting up with me. More
by EC
Employees Worked With
March 25, 2023
Great experience. Was in and out with no hassle, able to test drive and place an order. Was in and out with no hassle, able to test drive and place an order. More
by coreyguy
Employees Worked With
March 25, 2023
Staff was friendly. We received personalized service from Steve U. He got us in a vehicle that checked all our boxes. We received personalized service from Steve U. He got us in a vehicle that checked all our boxes. More
by 99FordRanger
March 25, 2023
The service was quick and the service writer was very attentive to my needs during visit and especially a followup phone call... attentive to my needs during visit and especially a followup phone call... More
by smoodywp
Employees Worked With
March 25, 2023
Met with Rob to discuss trade in and purchase of Ford Bronco. Excellent customer service and made sure all my questions with answered. Bronco. Excellent customer service and made sure all my questions with answered. More
by Dleszczynski5
Employees Worked With
