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Arlington Heights Ford
Arlington Heights, IL
5,674 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,674 reviews
July 31, 2026
Elliott was a pleasure to work with. He was prompt and communicative through the entire process. The finance process on the other hand left a lot to be desired. He was prompt and communicative through the entire process. The finance process on the other hand left a lot to be desired. More
by Sprague’s
July 30, 2026
Pleasure working with Elliot. Made the process very easy. Always have a great experience at this location. Made the process very easy. Always have a great experience at this location. More
by Kristenlarak
Employees Worked With
July 29, 2026
Elliot and John gave me great service time after time. This is my 7th purchase. This is my 7th purchase. More
by carpetjock
July 27, 2026
As usual, Mike W. was respectful, clear in his explanation and thorough. And he came in on his day off to help out the Service Department! was respectful, clear in his explanation and thorough. And he came in on his day off to help out the Service Department! More
by Tom B
Employees Worked With
July 25, 2026
si necesitan un carro la mejor atencion y amabilidad la entrega don Jesús sanches muy buen servicio y calidad entrega don Jesús sanches muy buen servicio y calidad More
by abrahamantonioreyesquezada
July 24, 2026
Always on top of my service and repairs to my 2016 F-150. Recent recall handled quickly and efficiently by Mike Waddle. Also a shout out for service advisor Z who has helped me in the past. Can't say enou Recent recall handled quickly and efficiently by Mike Waddle. Also a shout out for service advisor Z who has helped me in the past. Can't say enough of good things about the service I've received. More
by JMitton
Employees Worked With
July 22, 2026
Jazmin was very attentive throughout the entire process of getting my car. We came across some problems but she always found solutions!! of getting my car. We came across some problems but she always found solutions!! More
by majda.hadik05
July 21, 2026
Elliott took great care of me. I’m so happy with the car and the process and he’s never seen a credit score as good as mine I’m so happy with the car and the process and he’s never seen a credit score as good as mine More
by Pgmando
Employees Worked With
July 21, 2026
Buying a car was a pleasure. Elliot was awesome. I wouldn’t hesitate to come back here to buy another vehicle. Elliot was awesome. I wouldn’t hesitate to come back here to buy another vehicle. More
by skippyPB1243!@
Employees Worked With
July 20, 2026
Jesus Sanchez was so helpful and patient. I Recommend him when coming to this dealership. I Recommend him when coming to this dealership. More
by M16vasquez
Employees Worked With
