Dealer Reviews
Service Reviews
Cars for Sale
Car Recalls
Sign In
All Salespeople
Sales Department
1,872 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. This year we were awarded with Ford's highest honor for Customer Satisfaction, The Presidents Award for the 32nd consecutive year in a row. We are the only Chicagoland dealer to win JD Powers Dealer of Excellence Award for 2 years!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 1,872 reviews
May 20, 2022
Always attentive to the customers concerns about their vehicle, kept me updated on the status of my vehicle. vehicle, kept me updated on the status of my vehicle. More
by grapeape412
Employees Worked With
Helpful May 20, 2022
Easy to work with and transparent with trade and sale. Rob and Jesus were very helpful. Rob and Jesus were very helpful. More
by Tmatteucci
May 20, 2022
George Sarkisian was very friendly and answered all of our questions. He was very upfront with the numbers on our trade in and had a smile on his face the whole time. our questions. He was very upfront with the numbers on our trade in and had a smile on his face the whole time. More
by Jerryszabo
Employees Worked With
May 20, 2022
Follow ups, honesty, persistence, showed overall professionalism and customer service which is a rarity in today’s world! professionalism and customer service which is a rarity in today’s world! More
by wolfjackson2010
May 20, 2022
Elliott was very accommodating and helpful in getting my 2022 Bronco! My schedule was busy and he helped make time to get the deal done. 2022 Bronco! My schedule was busy and he helped make time to get the deal done. More
by Tsteffus
Employees Worked With
May 19, 2022
This is probably my 8h car that i from Jesus Sanchez, he is always so easy to work with. He accommodates to our needs, very good price always going above and beyond to make car car buying easy and hassle fr is always so easy to work with. He accommodates to our needs, very good price always going above and beyond to make car car buying easy and hassle free. I will highly recommend Jesus to anyone looking for their next vehicle. More
by perlac111978@hotmail.com
Employees Worked With
May 19, 2022
Muy bien, buen trato y amablesiempre sonrriendo ,nos trato muy bien ,li recomendaria a mis amigos trato muy bien ,li recomendaria a mis amigos More
by Rosa cabral
May 19, 2022
Elliott and John gave first class service throughout the entire transaction. I usually DREAD the whole car buying process but these two made the experience so smooth and easy for me. They made a permanent c entire transaction. I usually DREAD the whole car buying process but these two made the experience so smooth and easy for me. They made a permanent customer out of me at this dealership! Thanks guys! More
by Marco S
May 18, 2022
George Sarkisian at Arlington Heights Ford was excellent! He was friendly, informative and knowledgeable. I recommend him to everyone. He was friendly, informative and knowledgeable. I recommend him to everyone. More
by Victor
Employees Worked With
May 17, 2022
Victor and the AH Ford team always takes very good care of me and our 2004 Ford Mustang. It belonged to my grandfather, has very sentimental value, and is being driven by my children now. They have always of me and our 2004 Ford Mustang. It belonged to my grandfather, has very sentimental value, and is being driven by my children now. They have always had everything fixed to our satisfaction and they keep us informed along the way. More
by MBurger973
