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Arlington Heights Ford
Arlington Heights, IL
5,754 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 35nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past eight consecutive years being awarding for 2019-2026!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,754 reviews
November 15, 2026
It is nice and it is really nice and your people are really nice and cool really nice and cool More
by shpresalici
Employees Worked With
November 14, 2026
Compramos un carro con Jesus Sanchez nos trato excelente los recomiendo que compren un carro con el excelente persona. los recomiendo que compren un carro con el excelente persona. More
by d.hernandez.100584
November 14, 2026
Jazmin was great! Incredibly patient and helpful. Got me a very competitive price. Professional and highly recommended! Incredibly patient and helpful. Got me a very competitive price. Professional and highly recommended! More
by Danielwashco
Employees Worked With
November 13, 2026
Jazmin did a great job made it really easy and fast for me to get a car me to get a car More
by mkotsopoulos118
Employees Worked With
November 13, 2026
Absolutely tremendous service, care and professionalism. Elliott is clearly the best in the business. Very impressive Elliott is clearly the best in the business. Very impressive More
by watermark6120
November 11, 2026
Elliott helped mt reset my ford app and set everything up for me without even having to ask. I did not purchase my ford at this location, but would next time with Elliott!!! Appreciate the help!!!! for me without even having to ask. I did not purchase my ford at this location, but would next time with Elliott!!! Appreciate the help!!!! More
by Michelle.geraci
November 09, 2026
Jazmin was fast, efficient and got me a better deal on my trade trade in. trade trade in. More
by LEDMAN
Employees Worked With
November 08, 2026
Jazmin Del Valle was the best! Dealership was fast and efficient. Would definitely recommend for a newer used car. Dealership was fast and efficient. Would definitely recommend for a newer used car. More
by hkettel
November 07, 2026
he was very welcoming and let us take cars on a test drive without a problem drive without a problem More
by ivansnchz
Employees Worked With
