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Arlington Heights Ford
Arlington Heights, IL
5,648 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,648 reviews
June 27, 2024
Ron Skalski was great! Will definitely be back to this dealership because of him! Made me feel very welcome and walked me every step of the car buying process with ease! Gr Will definitely be back to this dealership because of him! Made me feel very welcome and walked me every step of the car buying process with ease! Great salesman! More
by Brandonescobedo1995
Employees Worked With
Joe Baez, Ronald Skalski
June 27, 2024
The dealership was clean and all the we people we interacted were friendly, helpful and knowledgeable. Jesus. our sales rep, was especially accommodating - patiently answering all of our questions. interacted were friendly, helpful and knowledgeable. Jesus. our sales rep, was especially accommodating - patiently answering all of our questions. Brian was also very helpful explaining some of the financing options available. More
by tloren5132
June 27, 2024
Outstanding experience with this sale. I’ve known Brian Powell for years and followed him here. Brian introduced us to Joe Genna as our sales rep. Positive experience we appreciate their t I’ve known Brian Powell for years and followed him here. Brian introduced us to Joe Genna as our sales rep. Positive experience we appreciate their time and experience. I personally do NOT get along with most sales people, very happy we met him. Thank you. More
by jeffreylm
Employees Worked With
Brian Powell, Joseph Genna
June 27, 2024
Rich was a great sales person and helped me find my dream car. Highly recommend car. Highly recommend More
by mike n
June 26, 2024
They were really helpful finding helping me finding my car. I like the way how i was treated for them. Really nice people to talk. Tony really good helper. car. I like the way how i was treated for them. Really nice people to talk. Tony really good helper. More
by Rdaniloalexanderl
Employees Worked With
Israel Gonzalez, Anthony Nykolajcuyk
June 26, 2024
Dealership was clean in a new building. Coffee was great, music was a little too loud tho Coffee was great, music was a little too loud tho More
by Upanorth
June 25, 2024
Rich Jacobsen helped me trade in two car and and we bought a ford expedition thankyou bought a ford expedition thankyou More
by Mike
June 25, 2024
Happy with my purchase from Arlington Heights Ford. Amazing customer service, no pressure sales, award winning dealer. Treat you like family. Love my truck See Richard for next vehicle. Amazing customer service, no pressure sales, award winning dealer. Treat you like family. Love my truck See Richard for next vehicle. More
by Tjpaadams
Employees Worked With
June 24, 2024
Jeremy was great and helped me get the car that I was looking for as well getting me the best deal on it. looking for as well getting me the best deal on it. More
by Arturo
Employees Worked With
