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John Burzawa
John Burzawa at Arlington Heights Ford
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John Burzawa

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of John Burzawa

April 26, 2024

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EVERYTIME I go for service everyone is very pleasant and so is their excellent service! More

by Buckchase2
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Recommend Dealer
Yes

Other Employees Tagged: Rich Jacobsen, Victor Villanueva, Ikram "Ike" Alam

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May 01, 2024

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

April 26, 2024

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Great customer service, friendly staff, JB was awesome. He kept me in the loop about what was happening and I can't say enough about how great the whole operation is there at Arlington Heights Ford. More

by cold82281
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Yes
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May 01, 2024

Arlington Heights Ford responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that JB was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Ford Team

April 19, 2024

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John was very honest and kind with us during the whole interaction and very welcoming. I would definitely come here again. More

by jessetapia25
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Yes
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Apr 24, 2024

Arlington Heights Ford responded

Thank you for writing this amazing review for our team! At Arlington Heights Ford, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Ford Team

April 11, 2024

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Arlington Heights Ford and the service department, specifically John Burzawa did an incredible job getting our daughters car fixed. More

by Burzawa-j
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Yes
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Apr 16, 2024

Arlington Heights Ford responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Arlington Heights Ford Team

April 10, 2024

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Mike Waddle, Service Manager, consistently provides me and my wife with excellent service for our Ford Expedition EL and Explorer. I recommend Arlington Heights Ford Service Center. More

by Mark Helbing
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Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

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Apr 15, 2024

Arlington Heights Ford responded

We truly appreciate you taking the time to write about your experience at our service department, Mark. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Mike and our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Arlington Heights Ford Team

April 09, 2024

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Awesome service department. John Burzawa was great to work with and kept us completely informed on the status of our car. More

by Burzawa-j
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

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Apr 12, 2024

Arlington Heights Ford responded

Thanks for your awesome review! We're very happy to hear that John was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

April 09, 2024

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Very satisfied with the service. The work was done at the time they said it would be. More

by Nicholasmaris
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Yes
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Apr 12, 2024

Arlington Heights Ford responded

Nicholas, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Arlington Heights Ford Team

April 03, 2024

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My Service advisor, John B. was great and communicated the progress on my ford explorer. I didnt expect that it will done within a day but did everything he could to get in ch More

by rommelllim
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Yes
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Apr 03, 2024

rommelllim responded

Great service

March 23, 2024

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Called yesterday wanted oil change service spoke to John B set appt for 10am car is perfect happy with all services performed More

by TomyJon
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle

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Mar 26, 2024

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

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