John Burzawa

They made sure we felt assured that all issues would be addressed and I have never had any problems. addressed and I have never had any problems. More

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John B. Was very helpful and thorough when Imy 2019 Explorer was recently in for service. He kept me informed for the entire week my car was there and explai Was very helpful and thorough when Imy 2019 Explorer was recently in for service. He kept me informed for the entire week my car was there and explained every detail. I will definitely see him next time I’m there. He is one of the best service advisors I’ve ever had! More

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Very personal and care about what services are needed and explained clearly and in a professional manner explained clearly and in a professional manner More

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I needed to take my vehicle to Arlington Heights Ford to be fixed and I showed up without an appointment and they took care of my car without any problem. be fixed and I showed up without an appointment and they took care of my car without any problem. More

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I was in for recent service visit. Everything was handled professionally and in an efficient manner. I was even offered the courtesy of a ride home during my visit. Thank you for a gr Everything was handled professionally and in an efficient manner. I was even offered the courtesy of a ride home during my visit. Thank you for a great experience. More

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J.B is always extremely helpful, informative, and professional. He seems to always fo above and beyond and I really appreciate that! professional. He seems to always fo above and beyond and I really appreciate that! More

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I've dealt with Arlington Heights for 5 years now and always feel good about the service received. JB is the service manager I try and request and appreciate the relationship we've builit over time. He a always feel good about the service received. JB is the service manager I try and request and appreciate the relationship we've builit over time. He always strives to ensure that my service is done properly but also tries to save me money wherever possible. Professional and courteous. Highly recommend!! More

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They are always great to deal with. The service was quick and the staff is nice. The service was quick and the staff is nice. More

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Best experience! Elliott Reichel treated me like a family member and turned a terrible day into a day of piece of mind!! Thank you Elliott for everything you did to Elliott Reichel treated me like a family member and turned a terrible day into a day of piece of mind!! Thank you Elliott for everything you did to help me!!!! More

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Jon was great he was quik, informative, and thorough. Also he was patient and polite.I would recommend this store to friends and family in the future Also he was patient and polite.I would recommend this store to friends and family in the future More

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