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Arlington Heights Ford
Arlington Heights, IL
5,691 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,691 reviews
June 25, 2024
Happy with my purchase from Arlington Heights Ford. Amazing customer service, no pressure sales, award winning dealer. Treat you like family. Love my truck See Richard for next vehicle. Amazing customer service, no pressure sales, award winning dealer. Treat you like family. Love my truck See Richard for next vehicle. More
by Tjpaadams
Employees Worked With
June 24, 2024
Jeremy was great and helped me get the car that I was looking for as well getting me the best deal on it. looking for as well getting me the best deal on it. More
by Arturo
Employees Worked With
June 22, 2024
Steve is very good seller. does its job very well. I want to come to him again. I will recommend him to all my friends and acquaintances. does its job very well. I want to come to him again. I will recommend him to all my friends and acquaintances. More
by Brodetskyi Ihor
Employees Worked With
Steve Ursin
June 21, 2024
Sam was great! He has been with the company forever and it shows. Perfect customer service and a flawless interaction. Go see Sam. He has been with the company forever and it shows. Perfect customer service and a flawless interaction. Go see Sam. More
by Joenewsome88
Employees Worked With
June 21, 2024
It was a pleasure doing business and meeting Sam great man and very cool person to talk with. Sam is very helpful with any questions you may have 100% satisfied with his services. 🙂 Also Brian was very h man and very cool person to talk with. Sam is very helpful with any questions you may have 100% satisfied with his services. 🙂 Also Brian was very helpful when we were signing the paperwork great people all around make you feel at home. More
by Jontornabene123
