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Arlington Heights Ford
Arlington Heights, IL
5,271 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,271 reviews
February 01, 2024
What an amazing experience from start to finish. Marco and Brian handled this like I was buying a Rolls Royce. First class service hands down would recommend to any and everyone. Marco and Brian handled this like I was buying a Rolls Royce. First class service hands down would recommend to any and everyone. More
by Pduval0
Employees Worked With
Marco Gibson, Brian Powell
February 01, 2024
Steve Ursin was knowlegeable and extremely professional. I would recommend him to any of my friends in the market for a new vehicle. I would recommend him to any of my friends in the market for a new vehicle. More
by craig.blumenfeld
February 01, 2024
Exemplary service and I got a great deal. Jesus S. and Joe A. were great! Kudos! Jesus S. and Joe A. were great! Kudos! More
by Dr. Charles King
February 01, 2024
Impulse buy tonight! Saw a beautiful red Explorer in the dealer and Elliot are made it happen. He and Brian made the process seamless. We are very happy with our experien Saw a beautiful red Explorer in the dealer and Elliot are made it happen. He and Brian made the process seamless. We are very happy with our experience here tonight. More
by boysrus
February 01, 2024
Pleasant experience. 3rd vehicle I’ve bought here. Looking forward to the 4th one. Great salesman. 3rd vehicle I’ve bought here. Looking forward to the 4th one. Great salesman. More
by mugsyjoe
Employees Worked With
February 01, 2024
Rich got me a f250 truck I wanted thankyou and Arlington heights ford Rich was great heights ford Rich was great More
by ballinas115
Employees Worked With
Other Employees :
Joe Baez, Israel Gonzalez
February 01, 2024
Rich helped me get a 2014 f150 and thank you for helping me with finance. me with finance. More
by Jasmith10798
Employees Worked With
Other Employees :
Joe Baez, Israel Gonzalez
January 31, 2024
I need to bring my 2019 Ford Edge in for an oil change. I scheduled "The Works" service package. Mike helped make the process seamless and a pleasant experience. I scheduled "The Works" service package. Mike helped make the process seamless and a pleasant experience. More
by 2019 Ford Edge Titanium
Employees Worked With
January 31, 2024
Clean, quick and easy place to buy a car. Quality service and friendly salesmen. Would highly recommend this dealership. Quality service and friendly salesmen. Would highly recommend this dealership. More
by Jsassan345
Employees Worked With
