Mike Waddle

Mike Waddle was very professional, open, AMA honest about the service and expectations. I recommend using this dealership for service. the service and expectations. I recommend using this dealership for service. More

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Great service! Always consistent and they get you in and out so I can continue on with my day. Always consistent and they get you in and out so I can continue on with my day. More

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Always a great experience. Have been working with Steve for over 20 yrs happy customer Have been working with Steve for over 20 yrs happy customer More

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Mike checked me in for my oil change and tire rotation. Even though I was warned that the department was busy and that I should expect to wait about an hour and a half, and my car was ready to go about an Even though I was warned that the department was busy and that I should expect to wait about an hour and a half, and my car was ready to go about an hour later. No additional problems were noted so I felt confident that there were no unnecessary upsells. More

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Mr. Fox wae helpful and patient in the sales process. He answered our questions or got the information we needed from others. answered our questions or got the information we needed from others. More

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I came in for an estimate on January 5, 2026, because an Illinois Tow Truck driver's side door opened and hit my driver's side mirror, which cracked the plastic. The Illinois Dept of Transportation require Illinois Tow Truck driver's side door opened and hit my driver's side mirror, which cracked the plastic. The Illinois Dept of Transportation requires two estimates and takes forever to pay for an accident that was their fault. Anyway, the young man who did the estimate quoted $517.49 for parts and labor. When I brought it to Ford after receiving a check for that amount from IDOT three months later, Mike Waddle found that the young man who wrote the estimate was incorrect. However, thank you, Mike, for standing by the original quote. It is good to know that there are still some companies that are honest and trustworthy. Thanks, Mike! More

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I can’t recommend AH any more highly. The folks at Arlington Heights are truly the best in the business. As a lifelong customer, they remember my name, care about me, and find the right f The folks at Arlington Heights are truly the best in the business. As a lifelong customer, they remember my name, care about me, and find the right fit for my life. Make AH Ford, your next place for a new car! More

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Very friendly people working at Arlington Heights Ford they explain everything very well and listen to our concerns. they explain everything very well and listen to our concerns. More

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I recently brought my vehicle in for service, and the entire experience was fantastic from start to finish. Mike was professional, thorough, and took the time to clearly explain what needed to be done. H entire experience was fantastic from start to finish. Mike was professional, thorough, and took the time to clearly explain what needed to be done. He kept me updated throughout the process, made everything easy to understand, and had my car back to me running perfectly. Everyone I interacted with was friendly, honest, and genuinely focused on making sure I felt confident about the work being done. It’s rare to find a service department that’s this efficient and customer‑focused. I’ll definitely be returning here for any future maintenance or repairs — highly recommend! More

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Job well done. Was able to get oil change done and to use my points. Was able to get oil change done and to use my points. More

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