Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
536 Reviews
5.0

536 Reviews

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536 Reviews of Mike Waddle

June 30, 2026

Dealership Rating
Employee Rating

El delaer es muy bueno me ayudó a conseguir el trato que necesitaba y muy eficientes More

by Genesisgabriela2410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2026

Arlington Heights Ford responded

Gracias por reconocer la eficiencia de nuestro equipo en Arlington Heights Ford. Nos alegra saber que el trato fue adecuado para usted. Valoramos su opinión.

June 11, 2026

Dealership Rating
Employee Rating

Super convenient that AH Ford services commercial trucks now! Good, quick service. Would definitely recommend! More

by janellemv8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Arlington Heights Ford responded

Thank you for recommending Arlington Heights Ford. We're glad our commercial truck service met your needs. We appreciate your feedback.

June 04, 2026

Dealership Rating
Employee Rating

Very nice dealership. I would rate it highly the service dept was excellent. Mike was very cooperative and aimed to please More

by Njg41
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Arlington Heights Ford responded

Thank you for your positive feedback about our service department at Arlington Heights Ford. We appreciate you taking the time to share your experience.

May 20, 2026

Dealership Rating
Employee Rating

For years, the team at Arlington Heights Ford goes above and beyond in every department on all of our family's vehicles. More

by jstilling
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 20, 2026

Arlington Heights Ford responded

Thank you for your continued trust in Arlington Heights Ford. We appreciate your loyalty across your family's vehicles.

May 05, 2026

Dealership Rating
Employee Rating

Mike Waddle was very helpful, he explained everything and was very respectful. Answered all my questions. More

by llandsberg318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cashier

May 07, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with our team at Arlington Heights Ford. We appreciate your feedback.

May 05, 2026

Dealership Rating
Employee Rating

Mike Waddle was my service advisor. He is professional, friendly and kept me informed about the status of my car. I've had my cars serviced at AH Ford for many years and recommend their More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Arlington Heights Ford responded

Thank you for recommending Arlington Heights Ford. We appreciate your loyalty over the years. Our team is glad to keep you informed during your visits.

May 05, 2026

Dealership Rating
Employee Rating

Great service and support by Mike Waddle. I had a number of items that needed addressing on my Bronco, including several recalls. He was able to get me slotted for service and in and out effi More

by phadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with our service team at Arlington Heights Ford. We're glad the service and support for your Bronco met your expectations. Your feedback is appreciated.

May 03, 2026

Dealership Rating
Employee Rating

I was upset about some work that needs to be completed on my 2019 F150 and what I thought was some preferential treatment another customer had received. I took my angst out on Mike Waddle who handled it like More

by windycitygreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Arlington Heights Ford responded

Thank you for sharing your experience. We’re glad our team could assist with your 2019 F-150 and address your concerns. We appreciate your trust in Arlington Heights Ford.

May 02, 2026

Dealership Rating
Employee Rating

Excellent customer service very with the repair work in a short time it took to fix it. Thank you Arlington Heights Ford. More

by Excellroadservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne, Mikayla Vega , Maddison Fish, Karl Latag-Ebreo, Zach Pobuta

May 03, 2026

Arlington Heights Ford responded

We appreciate your feedback on our repair service and timely work. Thank you for choosing Arlington Heights Ford.

April 30, 2026

Dealership Rating
Employee Rating

Mike was great to work with he was great at communicating and helping with anything he could. I will definitely work with him again More

by beckym57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2026

Arlington Heights Ford responded

Thank you for your feedback. We appreciate you recognizing our team's communication and assistance. Arlington Heights Ford looks forward to serving you again.

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