Mike Waddle

Today was the first time I went to early nights for it. I went in for an oil change on my Ford edge. The staff was friendly and efficient. The wedding's room were clean and the facility itself was clean an I went in for an oil change on my Ford edge. The staff was friendly and efficient. The wedding's room were clean and the facility itself was clean an organized. Change took approximately an hour and 20 minutes. I was a little disappointed about that. Because when I scheduled the appointment, they said it would take an hour. But otherwise the experience was very good. I would recommend them to my friends. And I plan on having my future service done as this facility. More

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Great service as always. . been going here for probably over 20 years. John Burzawa was very accommodating. . been going here for probably over 20 years. John Burzawa was very accommodating. More

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Mike Waddle and the team at Arlington Heights Ford have continue to provide professional and transparent service for my Fords for over a decade. A straight forward and worry free experience for every servi continue to provide professional and transparent service for my Fords for over a decade. A straight forward and worry free experience for every service I've gone in for. More

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Always on top of getting things done. Would recommend if you need service on your Ford. Would recommend if you need service on your Ford. More

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Great service, Mike was updating me on a regular. Wait time was little over an hour. Wait time was little over an hour. More

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Had work done twice now and each time it has been a pleasure. First time I needed to replace the engine due to coolant intrusion, Unfortunately Ford the company refused to help at all with that even t pleasure. First time I needed to replace the engine due to coolant intrusion, Unfortunately Ford the company refused to help at all with that even though car only had 840000 miles on it, But dealership did work as said and at price quoted, I feel comfortable with their advice, Their mechanics did a great job! Z was my first advisor on engine replacement and he kept me informed, and Mike Waddle my 2nd and he was the same , both were great to work with. More

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Mike Waddle was instrumental in assisting me with my oil change and other required/suggested updates. He quoted me a 2 1/2 hour time frame. All services were completed within 2 hours and 10 minutes. That change and other required/suggested updates. He quoted me a 2 1/2 hour time frame. All services were completed within 2 hours and 10 minutes. That made my day. Thank you, Mike. I will see you again for my next scheduled oil change. As a bonus, a service man retrieved my car for me, as I looked lost trying to locate my car. He refused a cash tip that I offered him. Thanks, again. Sally Canham More

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Mike W. Is a great example of what is excellent service. He made sure every step of the way I knew what was going on with my car and there were no surprises. Is a great example of what is excellent service. He made sure every step of the way I knew what was going on with my car and there were no surprises. Please with the work and his service. More

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As usual, Mike W. was respectful, clear in his explanation and thorough. And he came in on his day off to help out the Service Department! was respectful, clear in his explanation and thorough. And he came in on his day off to help out the Service Department! More

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si necesitan un carro la mejor atencion y amabilidad la entrega don Jesús sanches muy buen servicio y calidad entrega don Jesús sanches muy buen servicio y calidad More

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