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Arlington Heights Ford
Arlington Heights, IL
4,982 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,982 reviews
October 25, 2023
Fair price and great experience! Really worked with my needs! Elliot is the best! Ffh Really worked with my needs! Elliot is the best! Ffh More
by Kmay2030
October 24, 2023
Michael was like no other car salesman. Helpful, courteous and listened to my requirements. Would highly recommend. Helpful, courteous and listened to my requirements. Would highly recommend. More
by Matt
Employees Worked With
Other Employees :
Michael Rodriguez, John Rodriguez
October 23, 2023
Great service from the entire team! !! Lonnie Catanese, & Teddy were great. Got me in the car I wanted!! !! Lonnie Catanese, & Teddy were great. Got me in the car I wanted!! More
by Bubblegas
October 23, 2023
Great service all the way through. Factory ordered ford escape. Flawless process of delivery. Highly recommended. Factory ordered ford escape. Flawless process of delivery. Highly recommended. More
by Rjacobsen
Employees Worked With
Other Employees :
Israel Gonzalez, Tim Uphoff
October 22, 2023
Micheal was awesome! He was so helpful as we were out looking in the lot, willing to grab keys for whatever we wanted to see and answered any questions we had right away, He was so helpful as we were out looking in the lot, willing to grab keys for whatever we wanted to see and answered any questions we had right away, no xx straight to the point. We appreciate him working with us for what we needed as far as price and a fit for our family. He was very accommodating until we felt comfortable with our purchase. Highly recommended!! More
by annastaciaroberts
Employees Worked With
Other Employees :
Michael Rodriguez, Israel Gonzalez, John Rodriguez
October 22, 2023
Well done. Trusted for many years to maintain my vehicle will purchase next vehicle at Arlington Heights Ford because of service department Trusted for many years to maintain my vehicle will purchase next vehicle at Arlington Heights Ford because of service department More
by aagpictureit
October 21, 2023
Very helpful and friendly. Would highly recommend to anyone looking for a vehicle. Joe and Rich were great Would highly recommend to anyone looking for a vehicle. Joe and Rich were great More
by smithmatthew0936
October 21, 2023
Colton was very professional and detailed in his knowledge. He was a great communicator and very patient with me through the process of buying a car when I had no idea what I wanted. knowledge. He was a great communicator and very patient with me through the process of buying a car when I had no idea what I wanted. More
by Cbvannest
Employees Worked With
Other Employees :
Ben McCarty, Israel Gonzalez, Colton Hannemann, John Rodriguez
October 21, 2023
Very pleasant experience. Love every one of people who work here. Recommend this dealer to everyone Love every one of people who work here. Recommend this dealer to everyone More
by arilee0705
