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Arlington Heights Ford
Arlington Heights, IL
5,273 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,273 reviews
January 31, 2024
I need to bring my 2019 Ford Edge in for an oil change. I scheduled "The Works" service package. Mike helped make the process seamless and a pleasant experience. I scheduled "The Works" service package. Mike helped make the process seamless and a pleasant experience. More
by 2019 Ford Edge Titanium
Employees Worked With
January 31, 2024
Clean, quick and easy place to buy a car. Quality service and friendly salesmen. Would highly recommend this dealership. Quality service and friendly salesmen. Would highly recommend this dealership. More
by Jsassan345
Employees Worked With
January 30, 2024
The dealership was nice. They provided me with a very pleasant experience. The management staff was friendly and very professional. Additionally, the automobile salesman was They provided me with a very pleasant experience. The management staff was friendly and very professional. Additionally, the automobile salesman was very knowledgeable, friendly and professional as well. More
by sgt_t_hudson
Employees Worked With
Brian Powell, Joe Baez, Joseph Genna
January 30, 2024
Always a pleasure doing business with Jesus! I love Arlington Heights Ford. Bought many vehicles with them I love Arlington Heights Ford. Bought many vehicles with them More
by Casey
Employees Worked With
January 30, 2024
Excelente servicio cuando esté buscando carro venga aquí pregunte por Jesús Sánchez para el mejor servicio pregunte por Jesús Sánchez para el mejor servicio More
by Pulidoma1984
Employees Worked With
January 30, 2024
Rich helped me get my first F350 Dually thank you rich Jacobsen and Arlington heights Ford Jacobsen and Arlington heights Ford More
by yedil1974
Employees Worked With
Other Employees :
Israel Gonzalez
January 30, 2024
Great deal and service for the van I wanted thank you rich Jacobsen and Arlington heights ford rich Jacobsen and Arlington heights ford More
by Getttatme
January 29, 2024
Justin in service is great. He always gets back to us asap, explains everything in detail and takes care of our vehicles. We really love valet service; for those two reasons we He always gets back to us asap, explains everything in detail and takes care of our vehicles. We really love valet service; for those two reasons we will never switch! Thank you for taking care of our F150s and Eco! More
by Damian
Employees Worked With
Justin Barrett
January 29, 2024
Elliott was great. He made the whole experience painless and he was upfront about everything. Also, he's pretty funny He made the whole experience painless and he was upfront about everything. Also, he's pretty funny More
by Thomas
