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Arlington Heights Ford
Arlington Heights, IL
5,041 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,041 reviews
November 13, 2023
Elliot Reichel is an exceptional salesman! Wasn’t even sure we were looking for a Ford, when he helped us find my new SUV. Whole dealership was friendly. Don’t go anywhere else. Thank you Ar Wasn’t even sure we were looking for a Ford, when he helped us find my new SUV. Whole dealership was friendly. Don’t go anywhere else. Thank you Arlington Ford! More
by twins330
Employees Worked With
November 13, 2023
Michael was a great, found me the car of Mt dreams- was a great pleasure! great pleasure! More
by mrathsack
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty
November 11, 2023
Direct and up front pricing, good communication, and no misleading information. flexible with your time and their time misleading information. flexible with your time and their time More
by Emw053
Employees Worked With
November 11, 2023
Michael was a complete pleasure to work with a made the process simple and easy to go through. We were able to get a good deal within our intended price range. Thank you for all you help! process simple and easy to go through. We were able to get a good deal within our intended price range. Thank you for all you help! More
by cakw76
Employees Worked With
November 11, 2023
Very helpful, constantly asking how they can help. There was no pushing, no stress in buying the car. There was no pushing, no stress in buying the car. More
by genwhiz_7
November 11, 2023
Excellent relationship management and sales service; highly recommend John Rodriguez and Elliott Reichel- the best. highly recommend John Rodriguez and Elliott Reichel- the best. More
by Evansanna7
November 11, 2023
This was a great experience. We really enjoyed the people and the buying process was simple. We really enjoyed the people and the buying process was simple. More
by fitzgerald.mike
November 11, 2023
Great guys. Helped me get a good deal on my the vehicle I wanted. Very satisfied Helped me get a good deal on my the vehicle I wanted. Very satisfied More
by huynh_kiet
