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Arlington Heights Ford
Arlington Heights, IL
5,649 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,649 reviews
May 30, 2024
Rich helped me get truck i wanted thank you for getting this truck i will get more this truck i will get more More
by Dmitriy C
May 30, 2024
Rich Jacobsen helped me get another ford escape thank you for your help I really enjoy it for your help I really enjoy it More
by Jwdlr723
May 29, 2024
Steve and Isreal were professional with getting me all the information I needed and helpful on the pricing. I liked the extra touch with filling up the gas and car wash. Very good customer care. Office ha the information I needed and helpful on the pricing. I liked the extra touch with filling up the gas and car wash. Very good customer care. Office has a nice ambiance too. More
by Ameh Ogbu
Employees Worked With
Isreal, Steve Ursin
May 28, 2024
Richard did great job with helping me place custom order, Jose helped a lot too. Highly recommended. Jose helped a lot too. Highly recommended. More
by David Kulinski
May 28, 2024
very helpful staff. willingness to listen to our needs and work with our budget. I would recommend the dealership willingness to listen to our needs and work with our budget. I would recommend the dealership More
by stevebehles4
May 28, 2024
Great service! ! Very helpful! Helped us find our new car with everything we wanted on it. ! Very helpful! Helped us find our new car with everything we wanted on it. More
by mmbehles
May 28, 2024
This dealership was really great to work with! Colton was very helpful in answering questions and keeping in contact throughout the process of purchasing a new car. Colton was very helpful in answering questions and keeping in contact throughout the process of purchasing a new car. More
by Madison.puetz
Employees Worked With
Other Employees :
Israel Gonzalez, Colton Hannemann, Brian Powell, Dan Szwec
May 27, 2024
Elliot was very helpful and very kind. He did everything in his power to make sure we got what we wanted, and answered every question we had. He did everything in his power to make sure we got what we wanted, and answered every question we had. More
by masondavis5454
Employees Worked With
May 27, 2024
Great buying experience! I would definitely recommend Arlington Heights Ford and Elliott Reichel! Very smooth car buying process!! I would definitely recommend Arlington Heights Ford and Elliott Reichel! Very smooth car buying process!! More
by scottalink
Employees Worked With
