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Arlington Heights Ford
Arlington Heights, IL
5,035 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,035 reviews
October 30, 2023
Jesus Sanchez was amazing, helping out with picking my car. Great personality good customer service. car. Great personality good customer service. More
by Lu
Employees Worked With
October 28, 2023
Our wonderful family friend Steve Ursin who we’ve purchased double digit cars from helped us today and made the experience so pleasant! We’ll keep coming back! purchased double digit cars from helped us today and made the experience so pleasant! We’ll keep coming back! More
by Chowe0015
Employees Worked With
October 28, 2023
I am on my 5th or 6th car with this dealership and I always come home happy with exactly what I want!! Michael R. Was amazing today!! So helpful! always come home happy with exactly what I want!! Michael R. Was amazing today!! So helpful! More
by laurenweller80
Employees Worked With
October 28, 2023
Tim was super authentic and transparent. He’s easy to work with and cares a lot. He’s easy to work with and cares a lot. More
by jeremyou64
Employees Worked With
Other Employees :
Israel Gonzalez, Tim Uphoff
October 28, 2023
Fast service. Friendly. Not pushy. Good experience all around. Steve made buying a car pleasurable. Friendly. Not pushy. Good experience all around. Steve made buying a car pleasurable. More
by haasedvm
October 27, 2023
Very helpful and willing to accommodate all my needs and concerns throughout the entire purchase! concerns throughout the entire purchase! More
by hamann.kyle
October 27, 2023
Very helpful and honest. I enjoyed my experience form start to finish. Would recommend highly. I enjoyed my experience form start to finish. Would recommend highly. More
by tstoeckel19
October 27, 2023
Great salesman very friendly and knowledgeable, knows about ford cars and can answer and questions I had about the car. about ford cars and can answer and questions I had about the car. More
by Teamsboy18
October 27, 2023
Great assistant. Helped right away and got us going right away. Overall a good person Helped right away and got us going right away. Overall a good person More
by A.arzate17
Employees Worked With
October 26, 2023
We were looking to buy a new car instead of used as we usually do. We had first looked online to get an idea of what was available. We ended up going to Arlington Heights Ford. Our salesman was Jesus Sanc usually do. We had first looked online to get an idea of what was available. We ended up going to Arlington Heights Ford. Our salesman was Jesus Sanchez. He made this whole process so easy!! He was an absolute pleasure to deal with. Changed my opinion of Arlington Ford all together. More
by bert101
Employees Worked With
