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Arlington Heights Ford
Arlington Heights, IL
4,894 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,894 reviews
June 29, 2023
Tim Uphoff was extremely helpful in finding us the vehicle we were looking for. When we needed service on the vehicle again Tim stepped up and helped us through the process. I would recommend this dea vehicle we were looking for. When we needed service on the vehicle again Tim stepped up and helped us through the process. I would recommend this dealership to anybody looking for a quality Ford product. More
by heatingman9
Employees Worked With
Tim Uphoff
June 29, 2023
I have got over 20 trucks from dealership and very happy with all my trucks from Rich Jacobsen thank you so much with all my trucks from Rich Jacobsen thank you so much More
by Navyet08
June 29, 2023
Great experience, easy to work with. Very happy with the purchase of my new M2! Very happy with the purchase of my new M2! More
by Steven A
Employees Worked With
June 29, 2023
Elliott has been such a great help with the purchase of my boyfriend’s new M2. He went above and beyond with the service he provided to us. Thanks a million!!! Highly recommend this dealer and Elliott as y my boyfriend’s new M2. He went above and beyond with the service he provided to us. Thanks a million!!! Highly recommend this dealer and Elliott as your salesman. Shoutout to Teddy in finance as well! More
by almakozlica
June 28, 2023
Great personalized service everytime I visit the dealership. Service personal are courteous and very professional. dealership. Service personal are courteous and very professional. More
by mp
June 28, 2023
They were great to work with and allowed my husband to look everything over very thoroughly! look everything over very thoroughly! More
by renby
June 27, 2023
Great place to do business over 25 Trucks bought here with my salesman rich Jacobsen will continue to do business here with my salesman rich Jacobsen will continue to do business here More
by US CHAMPION
June 27, 2023
Am most satisfied with This Sales person sales person, Jesus Sanchez; He Displayed Courtesy & Co-operation & I Like That 😊 Jesus Sanchez; He Displayed Courtesy & Co-operation & I Like That 😊 More
by ellahammond3
Employees Worked With
