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Arlington Heights Ford
Arlington Heights, IL
5,573 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,573 reviews
December 29, 2025
Jesus Sanchez was a great and knowledgeable sales person! With the help from Maria everything went smooth! With the help from Maria everything went smooth! More
by sytsma5
Employees Worked With
December 28, 2025
very good. job guys did it very quickly and efficiently Thanks to the bot I recommend it to everyone job guys did it very quickly and efficiently Thanks to the bot I recommend it to everyone More
by vasylmykolyshyn1
December 27, 2025
Great experience from start to finish. Very knowledgeable, easy to work with, and made the process smooth and stress-free. Highly recommend. Very knowledgeable, easy to work with, and made the process smooth and stress-free. Highly recommend. More
by laurakoehler80
December 27, 2025
Steve was great! So helpful and found answers to all our questions. He was extremely patient while we looked at all the different model choices and reached our decis So helpful and found answers to all our questions. He was extremely patient while we looked at all the different model choices and reached our decision. More
by Gandolf
Employees Worked With
December 26, 2025
Steve is the absolute best, transparent, great to work with and makes the entire process easy!! I would highly recommend Steve to anyone. with and makes the entire process easy!! I would highly recommend Steve to anyone. More
by jeff.defrancesca
Employees Worked With
December 26, 2025
Very helpful and easy to work with gentleman. Will be back for another car when time comes. Will be back for another car when time comes. More
by WUJEK_LUK
Employees Worked With
December 25, 2025
I set an appointment everything perfect just as I was told.J B was a great help with all of my questions I had. told.J B was a great help with all of my questions I had. More
by ronnuccio
Employees Worked With
December 23, 2025
John Burzawa was super helpful when i stop by for some questions regarding my multi point inspection. He was helpful and has so much knowledge regarding every details in maintenance questions regarding my multi point inspection. He was helpful and has so much knowledge regarding every details in maintenance More
by sullycicek
Employees Worked With
