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Arlington Heights Ford
Arlington Heights, IL
4,890 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,890 reviews
September 15, 2022
Excellent and prompt service. Fast turn around time with ordering parts. Thank you Tony. Great service. Fast turn around time with ordering parts. Thank you Tony. Great service. More
by Ford driver
Employees Worked With
September 14, 2022
Ben and Elliott were outstanding and helped guide us through the process of our new family car! through the process of our new family car! More
by jlhasbrouck
September 14, 2022
As always, great, professional, trouble free service dealing with Tony! I will be back for all my service appointments dealing with Tony! I will be back for all my service appointments More
by SpongeBob
Employees Worked With
September 13, 2022
Found personnel very friendly and service oriented. Found my issue and got me a rental as I needed one cause I have a dementia husband at home. Thank you. Found my issue and got me a rental as I needed one cause I have a dementia husband at home. Thank you. More
by Vera
Employees Worked With
September 13, 2022
They did really good really good price and I would definitely refer them to other people definitely refer them to other people More
by Tachiotorres
Employees Worked With
September 13, 2022
I am a returning customer because of how great this dealership is. They treat you extremely well and are completely fair with prices between trade and purchase. My salesman, Marco, and the store manage dealership is. They treat you extremely well and are completely fair with prices between trade and purchase. My salesman, Marco, and the store manager, Jose, went above and beyond. They made sure everything was taken care of. Great team of people. More
by Nike2403
September 12, 2022
First class organization from top to the bottom. Sales staff very friendly and helpful. Will recommend them. Jose Guiterrez and Rich Jacobsen Sales staff very friendly and helpful. Will recommend them. Jose Guiterrez and Rich Jacobsen More
by earl.evans
September 12, 2022
Richard Jacobsen was really helpful and I appreciate the low pressure atmosphere of this dealership. low pressure atmosphere of this dealership. More
by Lennasemail
Employees Worked With
