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Arlington Heights Ford
Arlington Heights, IL
4,891 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,891 reviews
August 31, 2022
I received excellent service from the sales agent Rich Jacobsen and the sales manager Jose Gutierrez. They were able to bring the vehicle to my home for a test drive which was topnotch service. I would re Jacobsen and the sales manager Jose Gutierrez. They were able to bring the vehicle to my home for a test drive which was topnotch service. I would recommend this dealership to anyone who is looking to purchase a new ford or used vehicle. More
by jsm1182
August 31, 2022
Absolutely fantastic! ! Explained everything in full! I couldn’t be happier! Best service I’ve ever had!!! Will come back! Frank white was fantastic too!!!! ! Explained everything in full! I couldn’t be happier! Best service I’ve ever had!!! Will come back! Frank white was fantastic too!!!! More
by beckym57
Employees Worked With
Marco Saldana, Frank White
August 31, 2022
Elliot Reichel and Jon Franklin are masters of their profession. Fast and courtesy. Wil purchase here in the future. profession. Fast and courtesy. Wil purchase here in the future. More
by george.holtz
August 30, 2022
Great service from Richard J. after set my appointment with Alma O. Fast and great decision with an used Ford Escape ! after set my appointment with Alma O. Fast and great decision with an used Ford Escape ! More
by juacamil7
Employees Worked With
August 30, 2022
Great experience. Came back for my 2nd car! Shopped around for a new car on a lot, no better selection than here! Came back for my 2nd car! Shopped around for a new car on a lot, no better selection than here! More
by Jamesleparski
August 30, 2022
Ordered a Maverick with Ben, had a couple hickups along the way but everything was worked out splendidly in the end, I got my car at the price we agreed upon when ordering and all is well. One of the few the way but everything was worked out splendidly in the end, I got my car at the price we agreed upon when ordering and all is well. One of the few honest dealerships left. More
by miloszslezak
Employees Worked With
George Sarkisian, Ben McCarty
August 30, 2022
Marco is amazing man. I recomend him for all your car needs. He really took his time and help us find the right vehicle for us. I recomend him for all your car needs. He really took his time and help us find the right vehicle for us. More
by Shagaliev.ild
Employees Worked With
Marco Saldana
