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Arlington Heights Ford
Arlington Heights, IL
4,965 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,965 reviews
June 16, 2022
Amazing service at the service department! Especially from Ikram! He took care of my car and provided 5 star service at every step! Highly Recommend! Especially from Ikram! He took care of my car and provided 5 star service at every step! Highly Recommend! More
by RamiroSm
Employees Worked With
Ikram Alam
June 15, 2022
The dealership is quite efficient and the advisor Anthony Velasco is very friendly. He works through all the issues I have in my vehicle and explains well. Velasco is very friendly. He works through all the issues I have in my vehicle and explains well. More
by ykhuang10101
Employees Worked With
Anthony Velasco
June 15, 2022
I can in to see Elliott reichel ver good sale men 2 tumb up great up great More
by Silentknight1709
Employees Worked With
June 15, 2022
Jesus Sanchez was the best sales person ever. Very patient, excellent customer service! He made sure I was well taken care of in the purchase of my truck! So happy and satisfied! Very patient, excellent customer service! He made sure I was well taken care of in the purchase of my truck! So happy and satisfied! More
by ladmitchell
June 14, 2022
I’m very much appreciative of the service I was provided at the Arlington Heights Dealership. I came in for a regular oil change on my company vehicle, and also with the hope of looking into why the check e at the Arlington Heights Dealership. I came in for a regular oil change on my company vehicle, and also with the hope of looking into why the check engine light was on. I knew this was a lot to ask but Tony V. made it happen and got me out of there at a respectable time for what needed to be fixed. Luckily it was only a glow plug issue. I know the crew worked in 90 degree temps and I can’t thank them enough. More
by mbayert
Employees Worked With
Anthony Velasco
