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Arlington Heights Ford
Arlington Heights, IL
4,948 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,948 reviews
June 01, 2024
Isaiah was a pleasure to work with. He took his time to step me through the process and was extremely pleased. I am definitely looking forward to working with him in the future. Cheers! He took his time to step me through the process and was extremely pleased. I am definitely looking forward to working with him in the future. Cheers! More
by Jicketyjackson
Employees Worked With
June 01, 2024
Jesus was an absolute pleasure to work with from beginning to end of this "stressful experience". I haven't had a more positive experience prior. Will recommend Arlington heights Ford to friends beginning to end of this "stressful experience". I haven't had a more positive experience prior. Will recommend Arlington heights Ford to friends, and family!! Thank you Jesus! More
by jack.furnari
Employees Worked With
May 31, 2024
Prompt attention and wonderful experience with our Sale Rep, Tony Nykolajcuyk. He was very knowledgeable about the features in the vehicle. Rep, Tony Nykolajcuyk. He was very knowledgeable about the features in the vehicle. More
by Flqban
May 31, 2024
Excellent service was in and out. Wasn’t waiting around for hours and was treated with care. Would highly recommend. Wasn’t waiting around for hours and was treated with care. Would highly recommend. More
by Link22
May 31, 2024
Service was great. Steve Ursin, Teddy, and Tony#5 were great. I appreciate everything they did. Steve Ursin, Teddy, and Tony#5 were great. I appreciate everything they did. More
by Bob
Employees Worked With
May 31, 2024
Marco and Jeremy were a great help with my escape, helped me connect my fordpass while I was in service! me connect my fordpass while I was in service! More
by kevin355
May 31, 2024
Great dealership and awesome inventory. Very friendly and helpful. I just purchased a 2024 Ford F-150 My salesman, Steve Ursin is the absolute BEST SALESMAN they have. I have Very friendly and helpful. I just purchased a 2024 Ford F-150 My salesman, Steve Ursin is the absolute BEST SALESMAN they have. I have been working with Steve Ursin for the past 15 years. Everytime I need a car i see him. He is an overall great guy and is always so honest and helpful. I wouldn’t deal with anyone but him. He is an absolute pleasure to work with and teddy in finance was just as awesome…. I highly recommend AHF but most of all I recommend STEVE URSIN. If you are looking for a car and want an awesome and honest salesman make sure to see Steve Ursin and let him know Renee sent you! :) More
by Reno
May 31, 2024
I'd ordered my truck direct from the factory via Arlington Heights Ford, and my experience with them was nothing but smooth. And Jeremy was tremendous at keeping me informed on the status of the tru Arlington Heights Ford, and my experience with them was nothing but smooth. And Jeremy was tremendous at keeping me informed on the status of the truck while it was in production. He was very responsive. More
by dmitryinspace
Employees Worked With
May 30, 2024
Rich helped me get truck i wanted thank you for getting this truck i will get more this truck i will get more More
by Dmitriy C
