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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,354 Reviews

1,354 Reviews of Arlington Heights Ford - Service Center

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July 05, 2023

Tony in Service is fantastic! Very quick and thorough! Never a hassle in the service department More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Jul 10, 2023 -

Arlington Heights Ford responded

Thank you so much Steve for taking the time to share your feedback with us! We will share your comments with Tony and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

June 30, 2023

Elliott always goes beyond belief to make sure your needs are met, he’s willing to make your experience be positive no matter what it takes! More

by Jimmyv6560
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Arlington Heights Ford responded

It’s great to know that Elliott provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Ford Team

June 30, 2023

Very helpful with review on what work has been completed and what recommendations currently needed and what future needs we will need at next mileages More

by Coasttocoastmasonry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Juarez, Justin Barrett
Jul 06, 2023 -

Arlington Heights Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Arlington Heights Ford Team

June 28, 2023

Great personalized service everytime I visit the dealership. Service personal are courteous and very professional. More

by mp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

June 27, 2023

Mike always does an outstanding job for us! I have been coming here since 1992 and always have treated very well. More

by sferg82
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

June 26, 2023

Great and quick service! No appointment but they got me right in and did my oil change. More

by tfries21
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Arlington Heights Ford responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Arlington Heights Ford Team

June 25, 2023

Excellent communication on the service requested. Vehicle was ready when promised. Will use AHF again. More

by AWD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Jun 28, 2023 -

Arlington Heights Ford responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Arlington Heights Ford Team

June 25, 2023

Prompt and quality service. Tony was very helpful and getting me "The Works" oil change done in a timely manner. Good service at a great price. Arlington Ford, please continue More

by JC7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Jun 28, 2023 -

Arlington Heights Ford responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

June 24, 2023

For me an outstanding service center is paramount for my willingness to engage with a dealership. The Service-Team that AH Ford has created, retained, and grown does not disappoint. During service the energ More

by jfrei42
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician 'Scott'
Jun 28, 2023 -

Arlington Heights Ford responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Arlington Heights Ford Team

June 23, 2023

Came in for an oil change and saw Elliot in the lounge. Elliot instantly came to follow-up on my car purchase and find out if I needed anything else. Always so helpful! More

by Slkosmen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that Elliot could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

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