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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,351 Reviews

1,351 Reviews of Arlington Heights Ford - Service Center

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January 30, 2021

The entire staff at AHF made the vehicle service visit a relaxing, easy, COVID Safety in mind excellent one as they all were fantastic and easy to ask/ answer questions, speak to, and always checking on cus More

by manybadges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quick Lane: Deb
January 28, 2021

Great service for my oil change -Completed in a timely manner, staff was very courteous and professional. Many precautions were taken with respect to Covid, I felt very safe. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
January 28, 2021

Great service for fixing a leak in my car which was found during an oil change. Mike and team were courteous, efficient and helpful. Thank you. More

by Ditto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Work was done quickly. Car came back spotless. Long time customer. Dealing with Mike Waddle was a true pleasure as it is with the other members of the service department. As a senior citizen, They're patien More

by jarhead209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

I was treated with respect, work was done quickly. Car was clean when it was returned. It was a rare pleasure dealing with Mike as it is with all the Service Personel at A.H. Ford. More

by jarhead209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2021

Used QuickLane for an oil change. Not sure who checked me in, but I think it may have been Spiro D. Website read closing at 6p, but when I arrived time on door was 5p. I arrived at ~4:15p. Was checked More

by PSWIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro Dimas (I think)
January 23, 2021

Service Advisor was not wearing a mast when I picked up the car. Again, when picking up the car, the porter left the car where I couldn't see it and never came in to tell me it was outside. More

by thebreit1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
January 22, 2021

Great service. My service was done quickly. My car was well taken care of. Highly recommend. Called the morning to be sure it could be done. My car battery was very low and I needed an oil change, It More

by pschutz2536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro
January 22, 2021

Great customer service! Met David for the first time. He took good of me and the proplem at hand.He got back to me in a timely manor, and striaght up on the repair. Thanks for the great experience. More

by Toddk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Villadonga
January 21, 2021

Had a great Experience, Mike Waddle checked me in, and kept me updated on the progress of my service. Thanks Mike , Thanks Arlington Hts. ford. More

by jbarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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