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Arlington Nissan
Arlington Heights, IL
1,274 Reviews
At Bob Rohrman Arlington Nissan, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Nissan is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,274 reviews
February 13, 2020
Excellent customer service. Mr. Holiday very respectful and fast. Overall, very good experience. The complementary car wash is amazing. Definitely i'll come back. Great! and fast. Overall, very good experience. The complementary car wash is amazing. Definitely i'll come back. Great! More
by Ivan.rivera
Verified CustomerEmployees Worked With
Ken Holiday
February 11, 2020
The best of the best always there to help you and always very respectful wouldn't go any were else.Would alwa8 refer to my friends very respectful wouldn't go any were else.Would alwa8 refer to my friends More
by JBTTRFLY35
Employees Worked With
BENSON , Alex Levkovitch, Mitch Horwitz, Benny Lucas, Christopher Schei
February 11, 2020
It was a great to have worked with Alexei today . Easy to talk to and comutucate with . You are a outstanding young man and I hope you have a great career. Thank you talk to and comutucate with . You are a outstanding young man and I hope you have a great career. Thank you More
by d.hansen70
Employees Worked With
Alexei Bagrov
February 11, 2020
Everytime I have came in I was not pleased. Each time it’s another issue. I’m always talked down to like I’m an idiot because I’m a girl. I’ve been in numerous times and finally this last time I came in it’s another issue. I’m always talked down to like I’m an idiot because I’m a girl. I’ve been in numerous times and finally this last time I came in with my dad. While my car is under my name only and I signed the paperwork for service I was not spoken To. Only my dad was addressed and spoken too which is not ok. I was ignored even though this was my car. My dad was the only one pulled aside and pulled into the shop to see what was wrong with my car. The guy only told my dad what was wrong which I find sexist to not be included because I am a girl. Every single time I come in I’m talked to like an idiot or treated differently. I’m not going to be ignored or not included on something that involved my car. I will not be disrespected and treated differently because I am a women. This is not the first time this had happened at this dealer. I will not be returning. My mom was also with me and my dad and she also said how I was treated was wrong and it was sexist. I will make sure to tell anyone I know that owns a Nissan to avoid this dealer and I also will be contacting corporate over this issue. I also had an issue with my brakes and came in 4 times with this issue and I was treated like an idiot when I’m fact my brakes are still squeaking and was not fixed. I was told “it’s in my head”. Very professional. Little does service know, I’m VERY knowledgeable on car parts/ issues with cars. I’m very disappointed on the way I was treated and will be sure to make this known to the public as well. More
by ARIANNASIBLEY
Employees Worked With
Unsure of name
February 10, 2020
Antim was great as usual. He helped with everything. Unfortunately the part that needed fixing was very expensive, over 1k. I hope it doesn't happen again. But I always rather work with Antim, he's grea Unfortunately the part that needed fixing was very expensive, over 1k. I hope it doesn't happen again. But I always rather work with Antim, he's great. More
by THELINK11
Employees Worked With
Antim Patel your best employee, he should be on your website to rate him. 5 star
February 09, 2020
Kam was very friendly, knowledgeable, and helpful with us as we asked questions about the car. He also did his best in getting the car ready to are liking. as we asked questions about the car. He also did his best in getting the car ready to are liking. More
by kev
Employees Worked With
Mitch Horwitz, Kam Olechno
February 09, 2020
Friendly, informative service. We had a great experience, especially with Kevin Hanson who was polite, smart and gave us detailed answers to our questions that sealed the deal for us especially with Kevin Hanson who was polite, smart and gave us detailed answers to our questions that sealed the deal for us More
by ms.joanna68
February 08, 2020
Highly recommend! Everyone was very friendly and they were able to work with us in a very professional and helpful way! If you have the option, I would especially recommend working with Kevin, 100 percen were able to work with us in a very professional and helpful way! If you have the option, I would especially recommend working with Kevin, 100 percent! More
by Casey Weston
Employees Worked With
Kevin Hanson
February 07, 2020
Bad service !!!I received an Air bag recall. Before I Bad service !!! I received an Air bag recall. Before I go there made a call to make sure they have my parts. Dealer said need a week to get parts Bad service !!! I received an Air bag recall. Before I go there made a call to make sure they have my parts. Dealer said need a week to get parts for me. And I wait a week after that I received a confirm text that they have my parts. I went there and wait 2 hours until to be notified that they do not have parts ! They will order it for me and I have to come back again ! I do not want go there again. I lost totally 4 hours that day for nothing and make me so so upset. !! Bad service !!! More
by DONHA426
Employees Worked With
Tom Jastrzbski, Dan Roberts, Francisco Gallegos, Jaime Ramirez, Tom Talaga, Nicholas Gregory
February 06, 2020
I like your customer service, and you good service 👌🏻 A place of excellent quality !! I would recommend lt . Your employees have a good attitude 👌🏻 Co A place of excellent quality !! I would recommend lt . Your employees have a good attitude 👌🏻 Co More
by L.hernandez1369
Employees Worked With
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