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Arlington Nissan

Arlington Heights, IL

4.3
1,279 Reviews
At Bob Rohrman Arlington Nissan, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Bob Rohrman Arlington Nissan is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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1100 W Dundee Rd

Arlington Heights, IL

60004

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Showing 1,279 reviews

August 24, 2022

Excellent service. Very professional experience. The salesperson was extremely nice. One of the best I ever had More

by LUCYRADON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliodoro Galvez, Rocco Perry, Mitch Horwitz, Ulysses Pelayo
Aug 25, 2022 -

Arlington Nissan responded

Thank you, Lucy! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Nissan!

August 19, 2022

We dealt with the folks at Arlington Nissan from afar. We purchased a used vehicle over the internet after reviewing the CarFax and getting a virtual walkthrough by our salesman Andres. We negotiated a f More

by RAUL MIRANDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Mendoza, Andrew Vicari
Aug 22, 2022 -

Arlington Nissan responded

Raul, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Nissan, Andres and Andrew look forward to having you as one of our valued customers for many more years to come!

August 17, 2022

Vince is awsome and should be given a raise. The team did a great job. Thanks everyone. More

by ed.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Sereyka
Aug 18, 2022 -

Arlington Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 16, 2022

We were so pleased with our salesman, Skylar. He was professional and very knowledgeable with great customer service. We have sent friends and relatives to him. One friend came from southern Ar. More

by Remmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Allen
Aug 17, 2022 -

Arlington Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 16, 2022

Great experience. James was very honest and helpful. He guided me through the process, and he made it as comfortable as possible. He helped me and my mom choose the pe More

by Alexvidal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lopez, Rocco Perry, Andrew Vicari
Aug 16, 2022 -

Arlington Nissan responded

Thank you so much for choosing Arlington Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 15, 2022

Hello all, this not a trustworthy dealership. They really want your down payment. They start off with a outrageous monthly payment to see if you can add more money down. They have hidden fees and More

by cwallen27
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Batiz, Erick Aguirre
Aug 19, 2022 -

Arlington Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Aug 19, 2022 -

cwallen27 responded

We can continue the conversation. The dealership has all my info to reach out to me if they like. The issue for me is bad business practices. I have reported the dealership to consumer affairs and the Federal Trade Commission. I plan on filing a complaint to the attorney general as well. I went on BBB.org and filed a complaint.Also, there are several complaints of the same bad business practices from other customers.

August 15, 2022

Had the best day at Arlington Nissan with the salesmen Skylar Allen. Went in not necessarily wanting to buy that day but ended up having an awesome day with Skylar and a brand new car. Skylar was extremel More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Allen
Aug 16, 2022 -

Arlington Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Julia, for choosing Arlington Nissan!

August 15, 2022

Skylar and team went above and beyond during AND after the sale. The lexus I ended up purchasing was ready when I arrived, Skylar was upfront about pricing and transparent throughout the entire process. O More

by Dr. Shulkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wittmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Allen, Bobby Clifford, Erick Aguirre, Rocco Perry, Andrew Vicari, Armand Wothe
Aug 16, 2022 -

Arlington Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Arlington Nissan!

August 13, 2022

Me atendieron bien me gusto el trabajo Y su atención estoy agradecida x k ya ando manejando mi carro More

by MARIATERESAM29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Bansil
Aug 15, 2022 -

Arlington Nissan responded

Thanks for sharing your thoughts about your experience with Arlington Nissan. We appreciate your business and hope to see you again soon!

August 13, 2022

Benson and the team are excellent. The work took a little longer than I would have hoped, but it was all good. More

by ToddK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Bansil
Aug 15, 2022 -

Arlington Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Benson and team here at Arlington Nissan.

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