Arlington Nissan

Great Yesenia was outstanding sales person .. very professi Very good dealership they took care of me I got the car I want to. Adam was good the manager I'm found the car I really like and I got it Very good dealership they took care of me I got the car I want to. Adam was good the manager I'm found the car I really like and I got it More

Supervisor People are nice the settlement lady was very nice very helpful and the only thing they don't Put gasoline in the car and everything I was ok People are nice the settlement lady was very nice very helpful and the only thing they don't Put gasoline in the car and everything I was ok More

From Test Drive to Signing Papers with RJ One Sunny day in February, I decided to check out a car at Bob Rohrman's Nissan that I saw on truecar.com, I called ahead for a sales rep to locate th One Sunny day in February, I decided to check out a car at Bob Rohrman's Nissan that I saw on truecar.com, I called ahead for a sales rep to locate the vehicle for a test drive. Mike Fields was incredibly efficient and had the car pulled up by the time we arrived. I clearly explained that I did not want to buy a car that day, with the year and the mileage on the 2015 Nissan Murano SL I just wanted to be reassured there was no dead body found in the car. All joking aside, as much as I wanted to buy that sweet ride that day, and as much as Mike and his manager wanted to seal the deal, I needed to check out other dealers affiliated with the Costco Auto Program since they recently started selling used vehicles, as opposed to them just selling the new models. Regardless of the Arlington nissan not being with that Costco program, they had the car I wanted. There was no way in heck I was going to drive out to the St. Charles Nissan to go through the auto program. Every other brand was pale in comparison. And, they practically held a gun to my head to purchase that day regardless of how many times I said that I didn't plan to buy it on the day of the test drive. I've always been partial to Nissan's because of the safety features of my Frontier Crew Cab 10 years ago saved my life. The day of the sale and forgive me if I got your name wrong, Tina a fellow sales woman/trainer/team leader of the sales team, assisted Mike showing him a more effective way of working with whatever program is used to fill in all the details. I am really sorry lady who helped that I can't remember if I'm right, because the lady that answers the telephone is very pleasant as well...whomever, you sit in front of Mike, it's been a week of driving in happiness. Thanks for your help! I'm glad to be part of the training experience. Now, with as much as a struggle people go through with the dragged out process of financing, RJ made it seemingly painless. He clearly explained the difference between the warranties offered and calculated the best amount to put down to get a reasonable monthly payment for the next 6 years of my life. Matt in the service department is officially my go to guy for any problems from here on out. He programmed my navigation system and sadly it did die, everyone is dumbfounded by this, but he ordered a brand new one and said he's going to let me know when it comes in so i can use their courtesy car offered for as long as the repair will take. Take as long as you need to because I want it done right and I have all the faith in the world that Matt will follow through with that request. Thank you Bob Rohrman's Nissan of Arlington Heights for being just around the corner, with the best options and staff that works together for the best service around. I wouldn't have been so exhausted from car shopping if I just went with my gut and bought it the first day. It was hard to walk away, but felt if it was still there 4 days later, it was meant to be. -Maureen F. More

The Worst Dealership Ever Please DO NOT EVER GO TO ARLINGTON NISSAN and show them that they can not treat customers like dirt. The worst Customer Service. They are crooks. Please DO NOT EVER GO TO ARLINGTON NISSAN and show them that they can not treat customers like dirt. The worst Customer Service. They are crooks. More