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Arlington Nissan

Arlington Heights, IL

4.3
1,256 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,256 Reviews of Arlington Nissan

November 17, 2022

I was welcomed right away by friendly staff and very well taken care of!!!! Great dealership More

by Lcppat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Clifford, Mitch Horwitz, Ulysses Pelayo
Nov 18, 2022 -

Arlington Nissan responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Arlington Nissan are glad to have you as a customer.

November 12, 2022

Not tolk the truth I los my money and y my suv never came back that place. More

by HEBERVELAZQUEZSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erick Aguirre
Nov 16, 2022 -

Arlington Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 11, 2022

Excellent customer service, very professional. They were very thorough and prompt in the work they performed. More

by JACK.RING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Bansil, Kiah McGee
Nov 11, 2022 -

Arlington Nissan responded

Jack, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Arlington Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2022

I would like to Thank You Kiah McGee for great service. Appreciate you for a great service More

by Nazni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Nov 11, 2022 -

Arlington Nissan responded

xxxx, We are very happy to hear Kiah provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 10, 2022

The service department are always professional and friendly. The staff always go above and beyond to help me with my vehicle 🚗 issues and explains what is needed to fix my vehicle and costs involved. More

by FIVEO257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Clifford, Armand Wothe, Michael Librizzi, Benson Bansil, Kiah McGee, Vincent Sereyka, Brian Weisbond, Yani M Yee
Nov 11, 2022 -

Arlington Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team met your expectations. Thank you again for choosing Arlington Nissan, we look forward to having you as one of our valued customers for many more years to come!

November 10, 2022

I have been a long time, very satisfied customer of Arlington Nissan. My most recent experience with Bruce W. was exceptional. Bruce sold me my Murano several years ago, and made the sale of the same v More

by Heidi C
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce Wittmeyer
Nov 11, 2022 -

Arlington Nissan responded

Heidi, Thank you so much for your excellent review! We are so glad that Bruce had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

November 10, 2022

They dig deeper to the minor and major problems of the car and give you an insight of what needs to be done which will save you for further problems in the future. More

by ke_nn08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Nov 11, 2022 -

Arlington Nissan responded

We are very happy to have provided you with such a positive experience! Kiah and our team sincerely value your business and look forward to your next visit.

November 05, 2022

Terrible dealer. They advertised features the car did not have. They install Lojack without asking and charge $495 for it. They have a drive-away fee of $390 to ge More

by Footer2000
Friendliness
Recommend Dealer
No
Employees Worked With
Eliodoro Galvez
Nov 09, 2022 -

Arlington Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 09, 2022 -

Footer2000 responded

For your car 17370P (Tesla Model X performance) you are still (11/9/2022) advertising Full Self Driving is included, even after you know it is not. That's a $15,000 mistake. You stated the range for this car is 341 miles. You measured 286 for me. Tesla rated it at 305 when new. A newer version of this car was 341. The Buyer of this car will be very unhappy if they believe your advertising. You have other Teslas that you advertise have just Autopilot or Enhanced Autopilot so you should know better.

November 05, 2022

Kiam Mcgee assisted me as soon as I arrived. Went to his desk while he took care of the vehicle. In no time he gave me my estimate. Waited about an hour and my car was done, and cleaned to bo More

by balonzo10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Nov 06, 2022 -

Arlington Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Arlington Nissan, we look forward to having you as a valued customer for many years to come!

November 03, 2022

Brian was a great service advisor to work with; Very helpful and accommodating. However, the parts dept. could use some education on the importance of communication with customers. More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weisbond
Nov 04, 2022 -

Arlington Nissan responded

Thank you so much for your kind words, Stella, and for taking the time to leave us this wonderful feedback!

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