Back

Arlington Nissan

Arlington Heights, IL

4.3
1,257 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

1,257 Reviews of Arlington Nissan

August 17, 2022

Vince is awsome and should be given a raise. The team did a great job. Thanks everyone. More

by ed.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Sereyka
Aug 18, 2022 -

Arlington Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 16, 2022

We were so pleased with our salesman, Skylar. He was professional and very knowledgeable with great customer service. We have sent friends and relatives to him. One friend came from southern Ar. More

by Remmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Allen
Aug 17, 2022 -

Arlington Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 15, 2022

Had the best day at Arlington Nissan with the salesmen Skylar Allen. Went in not necessarily wanting to buy that day but ended up having an awesome day with Skylar and a brand new car. Skylar was extremel More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Allen
Aug 16, 2022 -

Arlington Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Julia, for choosing Arlington Nissan!

August 15, 2022

Great experience. James was very honest and helpful. He guided me through the process, and he made it as comfortable as possible. He helped me and my mom choose the pe More

by Alexvidal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lopez, Rocco Perry, Andrew Vicari
Aug 16, 2022 -

Arlington Nissan responded

Thank you so much for choosing Arlington Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 15, 2022

Skylar and team went above and beyond during AND after the sale. The lexus I ended up purchasing was ready when I arrived, Skylar was upfront about pricing and transparent throughout the entire process. O More

by Dr. Shulkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wittmeyer, Skylar Allen, Bobby Clifford, Erick Aguirre, Rocco Perry, Andrew Vicari, Armand Wothe
Aug 16, 2022 -

Arlington Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Arlington Nissan!

August 15, 2022

Hello all, this not a trustworthy dealership. They really want your down payment. They start off with a outrageous monthly payment to see if you can add more money down. They have hidden fees and More

by cwallen27
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Batiz, Erick Aguirre
Aug 19, 2022 -

Arlington Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Aug 19, 2022 -

cwallen27 responded

We can continue the conversation. The dealership has all my info to reach out to me if they like. The issue for me is bad business practices. I have reported the dealership to consumer affairs and the Federal Trade Commission. I plan on filing a complaint to the attorney general as well. I went on BBB.org and filed a complaint.Also, there are several complaints of the same bad business practices from other customers.

August 13, 2022

Benson and the team are excellent. The work took a little longer than I would have hoped, but it was all good. More

by ToddK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Bansil
Aug 15, 2022 -

Arlington Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Benson and team here at Arlington Nissan.

August 13, 2022

Me atendieron bien me gusto el trabajo Y su atención estoy agradecida x k ya ando manejando mi carro More

by MARIATERESAM29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Bansil
Aug 15, 2022 -

Arlington Nissan responded

Thanks for sharing your thoughts about your experience with Arlington Nissan. We appreciate your business and hope to see you again soon!

August 12, 2022

Do not waste your time and energy. Find your car somewhere else. I had seen the low ratings on yelp and was reassured by Skylar the process would be easy and pain free. I had to book a More

by yougotyourreview!
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skylar Allen
Aug 18, 2022 -

Arlington Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Nov 03, 2022 -

yougotyourreview! responded

You have my information and if you spoke to Skylar he would clearly remember the vehicle and the gas issue. I will update this review if I ever get a phone call or if anything is done to resolve/remedy the experience.

August 08, 2022

I brought my car in for an oil change and tire rotation. Brian was my advisor at Arlington Nissan. He suggested I include my cabin air filter and my transfer case fluids. He thoroughly explained these to me More

by lynn18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weisbond
Aug 08, 2022 -

Arlington Nissan responded

Thank you for the kind words for Brian and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

...
24
...