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Arlington Nissan

Arlington Heights, IL

4.3
1,257 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,257 Reviews of Arlington Nissan

August 08, 2022

Brian was extremely accommodating when I brought my car in for service, he connected me directly to a sales person when I made decision to purchase vs. repair. More

by Gc103058
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Khaya, Rocco Perry, Andrew Vicari, Brian Weisbond
Aug 10, 2022 -

Arlington Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 07, 2022

I went in to trade my car in and John was so helpful in getting me into a new vehicle! More

by kevinhauber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz
Aug 08, 2022 -

Arlington Nissan responded

Here at Arlington Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with John, and it was a pleasure having you at the dealership. We appreciate your review!

August 04, 2022

James was more like a teacher than a salesman. He was wonderful and made this car buying experience great! More

by benefithelp
Recommend Dealer
Yes
Employees Worked With
Eliodoro Galvez, James Lopez, Rocco Perry, Mitch Horwitz
Aug 04, 2022 -

Arlington Nissan responded

Thanks for sharing your thoughts about your experience with Arlington Nissan. We appreciate your business and hope to see you again soon!

August 03, 2022

Great service and detailed explanation from Benson (five stars). Both drivers from the shuttle were courteous. They were, however NOT safe when driving. Both drivers were playing inappropriate music a More

by FMISHINGER
Recommend Dealer
Yes
Employees Worked With
Benson Bansil
Aug 04, 2022 -

Arlington Nissan responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 30, 2022

Service department was very friendly and professional. The parts needed for my vehicle 🚗 arrived quickly. My vehicle was returned to me cleaner then when I dropped it off. My experience over all with Arl More

by FIVEO257
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armand Wothe, Michael Librizzi, Benson Bansil, Kiah McGee, Vincent Sereyka, Brian Weisbond, Yani M Yee
Aug 01, 2022 -

Arlington Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 27, 2022

The staff is very courteous and knowledgeable. They service was provided in a very professional manner. More

by smknsx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Jul 27, 2022 -

Arlington Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Nissan!

July 26, 2022

Service staffs are very kind and friendly. They explained to me using some picture chart and that help me understand a lot. More

by Special K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Bansil
Jul 26, 2022 -

Arlington Nissan responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

July 22, 2022

they treat the customers rudely and even the assistance service manager doesn't want to listen to his customers. Had to wait 2 hours to meet with him , than he promised to call me next day with solution b More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Sereyka, Brian Weisbond
Jul 28, 2022 -

Arlington Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 20, 2022

Great customer service my salesperson James Lopez was awesome. Great communication and went above and beyond to get the deal done. More

by RSWILLIAMS329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lopez
Jul 20, 2022 -

Arlington Nissan responded

Thank you for your review and kind words for James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

July 16, 2022

In and out in under 3 hours, not bad considering todays climate, very friendly staff. More

by DANMATTES
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rocco Perry, Mitch Horwitz, Robert Shinn
Jul 16, 2022 -

Arlington Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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