Arlington Nissan

I got there early and was greeted nicely. I haven’t driven my car for a while and I needed to make sure it would be ok for going back on the road. The people at the dealership listened to all I haven’t driven my car for a while and I needed to make sure it would be ok for going back on the road. The people at the dealership listened to all my questions and answered them. I told them the problems I was having and then fixed them. My car is back, it’s good to feel like I have someone who cares about my car just as much as I do. More

Your Job was Excellent! Communication was nothing problems. Nice understanding & quick answering. Great! Thank you so much for your team’s efforts! Communication was nothing problems. Nice understanding & quick answering. Great! Thank you so much for your team’s efforts! More

Benson has always kept me aware of any issues or future service needed when I’ve brought my car in for repairs. service needed when I’ve brought my car in for repairs. More

Great service done by Kiah McGee. He is super helpful and ensure the customer is satisfied. Thank you for the great service, Kiah!! He is super helpful and ensure the customer is satisfied. Thank you for the great service, Kiah!! More

Love the staff ! Everyone very helpful and knowledgeable. Highly recommend this dealership! The Nissan Rouge is a great car! Everyone very helpful and knowledgeable. Highly recommend this dealership! The Nissan Rouge is a great car! More

Job not done right when caliper was done. Had to replace both calipers , rotors and pads because of the unbalanced of the calipers. Bottom line is Nissan should’ve replaced both not one. Had to replace both calipers , rotors and pads because of the unbalanced of the calipers. Bottom line is Nissan should’ve replaced both not one. More

It took two hours to do a scheduled oil change with appointment. (At 8:00 am) The waiting area, children's area and the showroom were dirty and worn out. I sent an email describing the scene and my co appointment. (At 8:00 am) The waiting area, children's area and the showroom were dirty and worn out. I sent an email describing the scene and my concerns. I got two responses one by text asking if I wanted to schedule a service appointment and a call saying they saw I sent a request on new car sales. So no one really read my email. I don't think this dealership really has any eye for customer experience. The service rep was really nice. Even though I prepaid for a service package I'm thinking maybe I won't go back. If this is the showroom and service area experience, I wonder what going on in the garage? More

Muy amables y atentos me ayudaron conforme a mi presupuesto algo que no encontré en otro lugar los recomiendo al 100% presupuesto algo que no encontré en otro lugar los recomiendo al 100% More

maintenance on my car was done here for the first 7 years Then i switched to an auto mechanic because you were recommending expensive repairs that a 2nd opinion didn't agree with Then i switched to an auto mechanic because you were recommending expensive repairs that a 2nd opinion didn't agree with More

I always receive good service from this dealer in the time estimated by service advisor. time estimated by service advisor. More