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Arlington Nissan

Arlington Heights, IL

4.3
1,256 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,256 Reviews of Arlington Nissan

April 27, 2022

This is my 6th purchase from Arlington Nissan and by far this was the smoothest transaction. More

by Lisa_Vincenzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Aguirre, Vanessa Adame, Armand Wothe
Apr 27, 2022 -

Arlington Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Lisa, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

April 25, 2022

took 15 minutes to get in working on doors, but worth the wait . service was excellent car was done before promised. More

by danlhow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yanni, Kiah McGee
Apr 25, 2022 -

Arlington Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 25, 2022

We live 2 hours away from this dealership. We found a nice SUV for sale online and got ahold of the dealership after immediately finding the vehicle. Upon reaching out we had a woman Lisa help More

by jademedlin7109
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Wittmeyer, Pavel Chukhray, Matt Omg, Lisa Khaya, Bobby Clifford, Erick Aguirre, Rocco Perry, Armand Wothe, Michael Librizzi
May 02, 2022 -

Arlington Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

April 24, 2022

They never answered my questions or responded to my emails. When I did get an appointment to go in they lied about having the vehicle still in stock. More

by Anny
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Aguirre, Vanessa Adame
May 01, 2022 -

Arlington Nissan responded

Anny, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 21, 2022

Squeak present at testdrive. was told it will go away. stuck replacing brake pads now :( More

by doughala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Allen, Jeff Malacek
April 19, 2022

Benson was great at getting me in and taking care of my vehicle. Gave a full account of all work done along with possible needs of next visit. More

by iamthetaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antim Patel, Benson Bansil
Apr 19, 2022 -

Arlington Nissan responded

Thank you for choosing Arlington Nissan, your feedback and rating mean a lot to us. We're glad Benson was able to help, and we hope to see you again!

April 19, 2022

Love your service department. They always take good care of me. Everyone is very friendly. More

by ed.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Sereyka
Apr 19, 2022 -

Arlington Nissan responded

Ed, We appreciate your business and our team looks forward to serving you again soon!

April 18, 2022

Excellent service provided by Yanni! She advised us of needed maintenance and gave us quotes for tires More

by heidi_asheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yanni Yee
Apr 18, 2022 -

Arlington Nissan responded

Thanks for sharing your thoughts about your experience with Yanni here at Arlington Nissan. We appreciate your business and hope to see you again soon!

April 16, 2022

Wifes car needed oil and filter dealership close to home. Service was fast and easy minimum wait time. More

by EDFECHNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Apr 18, 2022 -

Arlington Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Nissan.

April 16, 2022

Thank u J. B for your help with us u were great, nice, kind smart More

by PKATSIKEAS824
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Burnquist
Apr 18, 2022 -

Arlington Nissan responded

Thanks for your feedback on your recent visit to Arlington Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Apr 18, 2022 -

PKATSIKEAS824 responded

thank u, so far so good with the suv Rogue

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