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Arlington Nissan

Arlington Heights, IL

4.3
1,256 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,256 Reviews of Arlington Nissan

May 11, 2021

Great experience overall! It was easy to make the appointment. Car wash is always appreciated. Used the wifi for work while waiting. Included tire rotation was appreciated. We will return! More

by LK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
May 11, 2021 -

Arlington Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 11, 2021

As a customer I came in early in Monday morning. The service was provided. The only concern is that I have to explain my plan so I do not get charged for things. At the end of the day things get fixed b More

by Gia3186
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian weisbond
May 11, 2021 -

Arlington Nissan responded

Hello Gia, Thank you for taking the time to submit a review. We take pride in good customer service and happy our service representatives are such a big help however regret that you have to explain your plan whenever you have service. We will share your comments with our team and if you would like to further discuss your concerns, feel free to contact us directly at your convenience.

May 08, 2021

Your service staff was excellent. Knowledgable and courteous.Mike explained everything that needed work.All the work they did was do well. My "ding" on the rating was cost. You are very expensive. Eve More

by JCKSCHNEID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike L in service
May 10, 2021 -

Arlington Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

May 08, 2021

Polite prompt service. Checked car for more than it was brought in for which was a leaking tire which they repaired. Did not try to sell new tire. More

by LNL2046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antim Patel
May 10, 2021 -

Arlington Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Nissan. Please don't hesitate to reach out if you need anything else.

May 08, 2021

If I could give fewer than 1 star I’d give a negative 5. Misdiagnosed my car’s problem and nearly cost me over 10K. Took it elsewhere and paid less than 1K. What a scam! More

by L.ring
Recommend Dealer
No
Employees Worked With
Jaime Ramirez, Antim Patel
May 10, 2021 -

Arlington Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out to you. Our goal is to make sure everyone that visits the dealership has a top notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

May 04, 2021

Amazing service like always. The guys are always so friendly. They don’t try to sell you services you don’t need. We are moving out of state but will return if we come back to IL. More

by michellepuma77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez, Antim Patel
May 04, 2021 -

Arlington Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate this awesome, five-star review. Good luck with your move, Michelle!

May 04, 2021

I was just coming off from work and I walk in for the oil change and I was so tired and I was meet by a very nice guy he told me I’ll take care of you and within half hour everything was done all I can say More

by JWGIUTHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez, Antim Patel
May 05, 2021 -

Arlington Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 03, 2021

Took the car for airbag recall and left it with Antim. He was very professional and offered to have the recall completed the same day. More

by R.GORELOV80
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez, Antim Patel
May 03, 2021 -

Arlington Nissan responded

Thank you for taking the time to share your thoughts on working with Antim and our team. We're glad to hear we delivered such a great experience!

May 01, 2021

Pleasant and helpful sales staff. Nice dealership clean. Will return again when it is time for us to purchase a new car. I have owned now 9 nissans More

by Pgentile73
Recommend Dealer
Yes
Employees Worked With
Lisa Khaya
May 02, 2021 -

Arlington Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

April 29, 2021

Great Service. Nick always explains what the issue is and the estimate for work. He kept me informed about the part needed. He arranged the Courtesy shuttle to take me home. Bryan was very helpful the n More

by LAZARZL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez, Antim Patel
May 01, 2021 -

Arlington Nissan responded

It's great to hear that Nick and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Nissan!

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