Arlington Toyota

Service was prompt, Alisha Brendon was terrific My wait time was minimal. Ms. Benson even had my car washed. time was minimal. Ms. Benson even had my car washed. More

Altin was great and really went out of his way for us. Thank you Altin Thank you Altin More

Toyota is a good company and helpful dealership. this is annoying you want 15 words. I bought the car what more do you want! this is annoying you want 15 words. I bought the car what more do you want! More

Just purchased a 2024 4Runner from Renato Kochen. He was amazing! Renato truly puts the customer first. He does everything in his power to get you the best deal, find you the perfect car, and bends He was amazing! Renato truly puts the customer first. He does everything in his power to get you the best deal, find you the perfect car, and bends over backwards to take care of you. If you want a great car at a great price. Ask for Renato Kochem, seriously! More

Arturo M. handled our new truck buying process remarkably. He was honest, fair and patient. Rachid Z. was so patient with our financing, gave us fabulous tips handled our new truck buying process remarkably. He was honest, fair and patient. Rachid Z. was so patient with our financing, gave us fabulous tips to help us in our future of truck ownership. All staff went above and beyond to meet our expectations and we could not be more happy with our purchase and our experience at Arlington Toyota. Thank you! More

Arlington Toyota was great. The Chauncey team was great also. Everyone took very good care of us. The Chauncey team was great also. Everyone took very good care of us. More

Hasan Azaiza was fantastic very polite and very knowledgeable. He helped us pick the car, test drive it and he worked with Mr Mohamed Ghazy to get us a good deal. Thank you for a wonderful custome knowledgeable. He helped us pick the car, test drive it and he worked with Mr Mohamed Ghazy to get us a good deal. Thank you for a wonderful customer service More

Trash. (Joey our salesman was great) but everyone else is trash. Myself and my fiancé are both disabled veterans, so we try to conduct ourselves in a respec (Joey our salesman was great) but everyone else is trash. Myself and my fiancé are both disabled veterans, so we try to conduct ourselves in a respectful manner and are pretty patient people. Well, he purchased a vehicle on January 23, 2024. January 30th he contacted them because it was running funny and they told him they “forgot” to do a fresh oil change. He took it in, they changed the oil, ran a diagnostic test and said everything was fine. Cool. Friday, February 2nd, he’s driving and it can’t accelerate over 30 and shaking really bad. The next day he drove it up there and told them what was going on. They paid for a Lyft for him to get to work. That afternoon he still hadn’t heard from anyone about what was wrong so we went back up there to find out once he got off. Come to find out, he needed an entire new engine, (Laura in the service department has the picture of the huge hole that was in the engine in her phone). They said they’d get him a rental on February 3rd but everything was closed. So we left the vehicle there (after one of the geniuses suggested he keep driving it until Monday with engine trouble 😒). He got the rental on Monday from Hertz. His truck was in the shop from 2/3-2/19. We picked it up Monday, on Wednesday he realized the steering wheel was sticking whenever he turned the wheel, and he had to basically force it back into the correct position. So, Arlington Toyota has a 30 day exchange policy. At this point, just give him another vehicle, right? We’re within the 30 days. Now all of a sudden, he’s somehow driven the truck over 1,100 miles and they can’t do an exchange. First issue, nowhere in writing does it say anything about the mileage limit. Second issue, I had them pull service records TODAY 2/23/24 and there are almost 300 unaccounted miles from 2/3-2/5/24 WHILE THE VEHICLE WAS IN THEIR POSSESSION! Someone up there is lying, and I will get to the bottom of this. They kept the truck to try to see what’s going on but a complaint has been filed with Toyota Headquarters. Dillon (thank you for showing us the service records) but Laura, Shawn, Juan Zapata and John Watson…you will be hearing from us again!!! More

Good job very nice people in timely manner they do very good job and hopefully good job and hopefully More

The single best car buying experience I have had. Out sales person was Latasha and she walked all over the lot with my wife and I and understood our plan and made it come together. The patience Arlin Out sales person was Latasha and she walked all over the lot with my wife and I and understood our plan and made it come together. The patience Arlington Toyota had was unmatched. Thank you so much. More