Arlington Toyota

Rear brake repair and brake fluid purge. My service person was Rande Kristensen, I have been coming to Arlington Toyota for a number of years for service( an Avalon and now a Camry) and had My service person was Rande Kristensen, I have been coming to Arlington Toyota for a number of years for service( an Avalon and now a Camry) and had different service people but I have had the best service from Rande. He is there when you have question and gives you the correct answers. More

The service consultant, Mr Henry Bryant Very courteous & knowledgeable. Knows and very familiar with Toyota Vehicles. I would definitely recommend Mr Henry Bryant and Arlington Toyota to eve Very courteous & knowledgeable. Knows and very familiar with Toyota Vehicles. I would definitely recommend Mr Henry Bryant and Arlington Toyota to everyone. Consultant like Mr. Bryant makes customers wanting to comeback all the time. He seems to always prioritize customer satisfaction more than anything else. Arlington Toyota needs more guys like Mr Henry Bryant. More

Great experience Second car buying experience here and would not go anywhere else! Patient, kind sales people that showed us everythinf we wamted to see amd let us tak Second car buying experience here and would not go anywhere else! Patient, kind sales people that showed us everythinf we wamted to see amd let us take our time. More

Car Buying Experience All i can say at this moment is Neal JONES. This man went above and beyond to make this car purchasing experience more than special. He treated me wit All i can say at this moment is Neal JONES. This man went above and beyond to make this car purchasing experience more than special. He treated me with respect and adoration. He ensured that i received what i wanted at a price that i can afford. I am overjoyed with my decision to do business with Arlington Toyota. More

50,000 mile checkup. Chris Burrell is personable, friendly and helpful. My car has a recall on the passenger side airbag. I opted to come back at a later date as it takes Chris Burrell is personable, friendly and helpful. My car has a recall on the passenger side airbag. I opted to come back at a later date as it takes 3-4 hours. Will call Chris to schedule More

Routine service for car Service and service assistant Derringer Drago was prompt and detailed befor any work was completed. I am satisfied with work completed on car. Will Service and service assistant Derringer Drago was prompt and detailed befor any work was completed. I am satisfied with work completed on car. Will return for future service. More

Arlington Toyota Service Department Everyone that I came in contact with from the time I arrived to the service derpartment to the time I picked up my car were all very kind and professi Everyone that I came in contact with from the time I arrived to the service derpartment to the time I picked up my car were all very kind and professional. I was pleased with the service and explinations provided by Henry Bryany. I would definitely go back for all my serving needs and would recommend them to anyone. More

My husband smile doesn’t till his face froze! James hooked my husband and I up with Andres to show us vehicles. The finance team was a hoot! Dave went above and beyond to complete the paperwork. N James hooked my husband and I up with Andres to show us vehicles. The finance team was a hoot! Dave went above and beyond to complete the paperwork. Needless to say, my husband loved his anniversary gift, maybe a little more than me! More

Had to unexpectedly buy a new car. I had to unexpectedly buy a new car. I was able to leave that night with my new car. Everyone I dealt with was very helpful. I had to unexpectedly buy a new car. I was able to leave that night with my new car. Everyone I dealt with was very helpful. More

WORST EXPERIENCE! Was sold a “SOLD” vehicle If I can give this dealership 0 stars I would! PLEASE READ !!!!The whole service that I received was completely unacceptable! If you are purchasing a If I can give this dealership 0 stars I would! PLEASE READ !!!!The whole service that I received was completely unacceptable! If you are purchasing a car especially if you are a first time buyer please be aware that you are nothing but a dollar sign to these people. You are dealing with snakes and sharks here! I went in yesterday FEB 16th and paid them for a 2016 Nissan Sentra and in less than 24 hours I was called because there was a “problem” said Rodrick Robinson my salesman. Then says “but it can be a good thing” he said. I drove back and was told to give them back the keys because somehow they missed the part where that car was ALREADY SOLD! WAIT WHAT? How do you miss that part??? They said don’t worry our bad we can help you and they began to offer me cars. I had my friend accompany me because he is very knowledgeable about cars. They were trying to get me to accept their offers. I was no longer buying a car I liked or wanted but getting sold whatever it was that they wanted to sell me. Cars with accident reports, cars with holes in them, even a car with a dent and all this other junk!!! But according to them they were “working with me” to fix a mistake THEY MADE! The manager, a hard to miss big bald man with glasses and a bow tie by the name of Roger Page, said he’d help. OK, I thought maybe the manager has some good interest and might be able to help. BUT NO!!! He was worst! He made us stand and wait for him about 3 times while he would just leave and completely ignore us! “Just stay here I’ll be back” and he’d just be xxxxxxxxxxxx. The salesman Roderick and the manager Roger kept contradicting each other blaming one another as to why things weren’t getting done. At the end they said they would “try” to get me out in a 2016 Nissan Altima for their mistake. Roger said he would talk to I guess the big boss to see if we had a deal. He leaves comes back literally like 3 seconds later and says “yea, they said they couldn’t do it” my friend asked who did you talk to?” And walks back to wherever the manager came from only to see that this man literally went into an empty talked to a wall and came back. ARE YOU KIDDING ME! I was there since 930AM and did not leave till about 1PM without a CAR !!! They not only wasted my time but failed to help me out of a situation they put me in!! HOW DO YOU NOT RECORD A SOLD VEHICLE! ??!! WORST EXPERIENCE EVER! Please be aware of the sneaky scams that these dealerships do to try and get you to pay more and make more money out of you! This was the most DISAPPOINTING, EMOTIONAL AND INFURIATING EXPERIENCE I HAVE EVER ENCOUNTERED! I HOPE I HELPED MANY OF YOU SAVE MONEY AND TIME!!! More