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Arlington Toyota
Jacksonville, FL
4,885 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,885 reviews
January 11, 2018
Excellent experience!! From purchase to service, this experience has been amazing. Highly recommended! Mandy was helpful, communication was excellent. Thank you for the shut From purchase to service, this experience has been amazing. Highly recommended! Mandy was helpful, communication was excellent. Thank you for the shuttle that dropped me off and picked me up! More
by kevin.amato
Employees Worked With
Mandy in service
January 11, 2018
Review The customer service is excellent and friendly. My only complaint would be the wait for an oil change was rather long, but I was offered a ride anywhe The customer service is excellent and friendly. My only complaint would be the wait for an oil change was rather long, but I was offered a ride anywhere within 15 miles More
by Raft09
Employees Worked With
January 11, 2018
Great service I've been dealing with the same service rep, Mike Sandelin, for years with my 2002 Camry. He's knowledgeable and friendly and keeps my car rolling wi I've been dealing with the same service rep, Mike Sandelin, for years with my 2002 Camry. He's knowledgeable and friendly and keeps my car rolling with 270,000 miles on it. More
by David
Employees Worked With
January 11, 2018
Great Service! Took my 2017 Toyota RAV4 for it's complimentary 15,000 mile routine check up and was also given a complimentary wash and vac. Love the service that wa Took my 2017 Toyota RAV4 for it's complimentary 15,000 mile routine check up and was also given a complimentary wash and vac. Love the service that was given. More
by Kevin Ming
Employees Worked With
Christopher Burrel, 17682
January 11, 2018
Derrin was amazing Derrin explained to us exactly what was needed and going to happen at our service appointment. He was super friendly! He got us in and out in no tim Derrin explained to us exactly what was needed and going to happen at our service appointment. He was super friendly! He got us in and out in no time! Under an hour! More
by Camiclarke
Employees Worked With
Derrin Drago
January 11, 2018
Professional Derrin was thorough in his diagnosis of our Avalon's starting problem. He kept car overnite to follow up on his diagnosis. It was the battery at fault Derrin was thorough in his diagnosis of our Avalon's starting problem. He kept car overnite to follow up on his diagnosis. It was the battery at fault, and he replaced it under warranty. More
by Harry B Frisbie
Employees Worked With
Derrin Drago
January 11, 2018
Very helpful Mike Sandelin was excellent. Was very prompt and courteous in resolving an emergency. Kept me informed on the progress and it was a pleasure to work Mike Sandelin was excellent. Was very prompt and courteous in resolving an emergency. Kept me informed on the progress and it was a pleasure to work with him. Customer service is his priority! Thanks Mike More
by Cartech77
Employees Worked With
January 06, 2018
Came in for an oil change, etc. Adam Kollar was my service rep. He was friendly and warm from the first contact and gave me good information about the time needed for this visit. Adam Kollar was my service rep. He was friendly and warm from the first contact and gave me good information about the time needed for this visit. Though it took a few minutes longer than we thought it might, Adam made me aware of exactly what was done and I was pleased with his explanation. Thanks, Adam, good job. Blimp Davis More
by Blimpd
Employees Worked With
Adam Kollar
January 03, 2018
Very satisfied I always ask for Mike Sandelin, knowing that I will get the best service, no questions asked. Mike is the best, and gets the service done in a timely I always ask for Mike Sandelin, knowing that I will get the best service, no questions asked. Mike is the best, and gets the service done in a timely manner. More
by Avalon
Employees Worked With
January 02, 2018
Service to my tundra Evertime I go in for service on my truck it is fast quality service no matter what’s my issue he provides great service Chancy is one of the best cust Evertime I go in for service on my truck it is fast quality service no matter what’s my issue he provides great service Chancy is one of the best customer care agents employee of the month More
by Mrs Jones
Employees Worked With
