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Arlington Toyota
Jacksonville, FL
4,880 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,880 reviews
April 22, 2017
Another excellent service experience! Once again, Mike Sandelin and his Toyota service team did a great job. This time it involved some warning lights showing on our $-Runner's dash. I cal Once again, Mike Sandelin and his Toyota service team did a great job. This time it involved some warning lights showing on our $-Runner's dash. I called Mike and he promptly got us in to have it checked out. In the end, it was nothing serious, but I can always feel confident that Mike will shoot straight with me about what truly needs to be done. Another great service experience with Mike Sandelin, and his team at Arlington Toyota service. More
by JR
Employees Worked With
April 22, 2017
Excellent customer service! I recently received a recall notice for air bags! That was important to me, had several other recall notices that really weren't important. When I cal I recently received a recall notice for air bags! That was important to me, had several other recall notices that really weren't important. When I called all recall notices were viewed and scheduled for repair. I was planning on waiting all day for my vehicle since I didn't have a viable ride back to the dealership. To my amazement Chris Burrell advised me that the courtesy shuttle would not only drop me off, but pick me up as well! I was floored and took advantage of it! I bought my first Toyata at Arlington Toyota in 1980. Returned back to them in 2009 and have not regretted it! When I purchased this vehicle I had routine oil changes included. I was impressed then, now that my vehicle is out of warrenty, I was extremely impressed that my visit was treated as impressively as my first visit! More
by LostKnight
Employees Worked With
Chris Straub
April 21, 2017
Dawn was awesome! Dawn truly went above and beyond to ensure I was happy! She is indeed an awesome sales associate. She was patient with me, and embodied the true meani Dawn truly went above and beyond to ensure I was happy! She is indeed an awesome sales associate. She was patient with me, and embodied the true meaning of a professional. Thank you Dawn! More
by Amor
Employees Worked With
Dawn Stewart
April 20, 2017
Great purchase of a used car Almir was wonderful and great person to help with this purchase. He has followed up in a non intrusive way and make me want you come back for my next Almir was wonderful and great person to help with this purchase. He has followed up in a non intrusive way and make me want you come back for my next purchase. More
by Kgudzak
Employees Worked With
April 19, 2017
Great service, worked hard to make a deal I went in to look at getting a new truck, i had a few issues initially with finding the right truck. But the team was really good at working hard to f I went in to look at getting a new truck, i had a few issues initially with finding the right truck. But the team was really good at working hard to find the right truck and work the right deal with me. More
by Jonathon Yakel
Employees Worked With
Julian Addison
April 19, 2017
Excelente costumer service The customer service was great. How they worked through the process with us was great and it went by so fast and smoothly. You guys were amazing and I The customer service was great. How they worked through the process with us was great and it went by so fast and smoothly. You guys were amazing and I'm happy we were helped by such an amazing group and special thank you to Gill Mariano and Juan Velez for working with us More
by Nilsis2017
Employees Worked With
Gill Mariano and Juan Velez
April 19, 2017
Buying Experience I searched a few dealerships before stopping by Arlington Toyota. I was greeted by Dillon C and he helped me find the PERFECT vehicle! Dillon took t I searched a few dealerships before stopping by Arlington Toyota. I was greeted by Dillon C and he helped me find the PERFECT vehicle! Dillon took the time to listen and understand my needs and helped me focus my search. Dillon not only displayed great professionalism before the sale, but after as well! I recommend everyone start their search at Arlington and ask for Dillon!! More
by rjcarels
April 19, 2017
Second time buying, same amazing service! This is the second car I've bought from Arlington Toyota, both times I have come back for the same great sales representative. He's a great guy and gi This is the second car I've bought from Arlington Toyota, both times I have come back for the same great sales representative. He's a great guy and gives you the straight facts on the vehicles you're interested in and won't let you walk out unsatisfied. I love my new car and I couldn't be happier. More
by B.Dee
April 17, 2017
Overall great customer service Service was quick and to the point. My service adviser Michael Sandelin explained what needed to be done and completed the repair with updates along t Service was quick and to the point. My service adviser Michael Sandelin explained what needed to be done and completed the repair with updates along the way. Car was washed and cleaned when I picked it up which was a nice surprise. I have been bringing my toyota to Arlington for many years now and have always experienced a friendly greeting and a quick service. When the waiting room sometimes got, I took a rental car and enjoyed my day doing other things... I definitely recommend Arlington Toyota and Michael Sandelin as the best combination!! More
by My Toyota
Employees Worked With
April 17, 2017
Awesome Dwight Cobb was very professional and courteous and catered to my needs and I came out with a great new car! Best sales person around Jacksonville!! Dwight Cobb was very professional and courteous and catered to my needs and I came out with a great new car! Best sales person around Jacksonville!! More
by Takiaskia
Employees Worked With
Dwight Cobb
