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Arlington Toyota
Jacksonville, FL
4,931 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,931 reviews
October 28, 2016
Great fast service! I had an appointment with Jason Uhrmacher. He was prompt and the quoted oil change and tire rotation charges were correct. He said it would take 1 a I had an appointment with Jason Uhrmacher. He was prompt and the quoted oil change and tire rotation charges were correct. He said it would take 1 and a 1/2 hours but was done in one hour. More
by Patricia Smith
Employees Worked With
Jason Uhrmacher
October 28, 2016
Great Service I needed new tires for my 2013 Avalon. Chauncey Andrews was extremely helpful both on the phone when I was doing my research and again when I came in I needed new tires for my 2013 Avalon. Chauncey Andrews was extremely helpful both on the phone when I was doing my research and again when I came in to purchase the tires. He recommended a different brand that was more affordable but with equal performance and warranty as an alternative. More
by CP0214
Employees Worked With
Chauncey Andrews
October 28, 2016
A most pleasant experience. This was my first experience with the Arlington Toyota Dealership and it has been a most pleasant experience. From start to finish they were all excep This was my first experience with the Arlington Toyota Dealership and it has been a most pleasant experience. From start to finish they were all exceptional, from Victor the salesman, Daniel the finance manager to Robert Cotney in the Sevice Department I could not have asked for better service and I will certainly recommend each of these men and Arlington Toyota to all my friends and family. Thank you! More
by Thea2016
Employees Worked With
Viktor and Daniel, Robert Cotney
October 27, 2016
Great service We take our car for service here all the time. We get great and fast service every time. They changed the oil in no time and also replaced our hybrid We take our car for service here all the time. We get great and fast service every time. They changed the oil in no time and also replaced our hybrid battery for a fraction of what I expected. Thank you, Mike! More
by Andrew
Employees Worked With
October 27, 2016
Speedy and Excellent Service When I showed up to get my get my oil change and tire rotation I was greeted promptly. I told them I had errands to run so they got me a rental car an When I showed up to get my get my oil change and tire rotation I was greeted promptly. I told them I had errands to run so they got me a rental car and they said they would contact me when my car was done. I was back and done in an hour! More
by Brian09
Employees Worked With
Michael Sandelin
October 27, 2016
Great service and parts department I took my camry in for tail light replacement and service. Lasiart was my service writer he is very professional and personal. Rod Brin in parts was I took my camry in for tail light replacement and service. Lasiart was my service writer he is very professional and personal. Rod Brin in parts was very helpful and professional. My overall experience was as it has always been "superior ". More
by $lh
Employees Worked With
Lasiart, Rodney Brin
October 26, 2016
Best car buying experience ever I not only found the perfect used car for me but I met the nicest salesperson ever - Maria Kieffer. She absolutely went out of her way to make me fee I not only found the perfect used car for me but I met the nicest salesperson ever - Maria Kieffer. She absolutely went out of her way to make me feel comfortable and at ease with the experience. I left there feeling like I had made a new friend. I had purchased my last car from Arlington Toyota so I knew it was a great dealership. More
by jackie234
Employees Worked With
Maria Keiffer
October 24, 2016
Poor Service and Poor Customer Service Making an appointment online is the best way to get the service performed but make sure you are there plenty of time before your appointment because i Making an appointment online is the best way to get the service performed but make sure you are there plenty of time before your appointment because it is almost always a 5-10 minute wait before some comes over and talks to you from their service lane. It took them 1.5 hours to do an oil change with an appointment. If you are buying parts or accessories make sure you purchase them before hand and have them ready with your appointment and check with parts so that they have time to install them. Ask for the accessory costs in writing before you get there because they raise the price when you arrive. The prices do not include labor unless you ask ahead of time. If you are getting a detail done be sure to leave items of value at home because they like to collect them and look at you like you are nuts when you ask where something has gone. The management is always at lunch when you want to speak with them personally about the wait, the theft, the price increase and the hidden labor. This is by far the worst service center for Toyota's. The person supposed to be handling the problems gets back in your face and says she did not wrong you so I better drop the attitude. I believe that I was within my right to be upset when I had items stolen from my truck during their service in the back. I do not wish this on anyone. Do yourself a favor and choose another dealer to get the service done, there has to be better ones out there. More
by currahhee506th
Employees Worked With
Mike Sandlin
October 24, 2016
Over the top Have been going to see my service manager Mike Sandelin for a couple of years now he is the best! I have owned a number of cars from Lexus, Mercedes, Have been going to see my service manager Mike Sandelin for a couple of years now he is the best! I have owned a number of cars from Lexus, Mercedes, Acura, etc and I have never had such personal attention from someone who truly wants to take care of his clients. Go see Mike Sandelin for service he is the best! More
by DinoF
Employees Worked With
Mike Sandelin
October 20, 2016
Lease purchase I live in Palm Coast and was having my 13 Avalon serviced at St. Aug.and thought I would lease my next car here. I was highly satisfied with Beaver To I live in Palm Coast and was having my 13 Avalon serviced at St. Aug.and thought I would lease my next car here. I was highly satisfied with Beaver Toyota. I dealt with a very courteous salesman and was given a figure. It was more than I expected.Itought of Don Westphal at Arlington from whom I leased my Avalon.I called him;he was still there,gave me aprice about half that of St. Aug.Ofcourse I drove yp picked up my new RAV4 the next day. Thank you Don. See you in three years. Use me for a reference any time...Bill Mitchell avalon More
by Whiteeagle
Employees Worked With
