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Arlington Toyota
Jacksonville, FL
4,881 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,881 reviews
June 12, 2022
Always great customer service! Thank you so much for everything! I am very happy with Arlington Toyota! Thank you so much for everything! I am very happy with Arlington Toyota! More
by T
June 11, 2022
Very cooperative and was super helpful when looking for a perfect car for college. My parents were very pleased with Matt’s help:) perfect car for college. My parents were very pleased with Matt’s help:) More
by emamartin0604
Employees Worked With
June 11, 2022
There is a lot of people at reception. without coordination. Customers waiting to drop the car waiting. without coordination. Customers waiting to drop the car waiting. More
by Jorge
Employees Worked With
June 11, 2022
I really appreciate all the help that was given to me from the wonderful staff at Arlington. I would definitely recommend this dealership if you are looking for a new or used car. It was a great car buyi from the wonderful staff at Arlington. I would definitely recommend this dealership if you are looking for a new or used car. It was a great car buying experience thanks to all the staff who helped me. More
by gmaeherndon02
June 10, 2022
Abdul was a great person to help me get my car. He explained any question I asked him. He made my day coming to Arlington Toyota. Now I have my car and going to love it. The other person who went He explained any question I asked him. He made my day coming to Arlington Toyota. Now I have my car and going to love it. The other person who went over paperwork was great too. Enjoyed coming to the dealership. More
by Tbgodwin
Employees Worked With
Abdual
June 09, 2022
Had a break down on the way to our vacation. The dealership took care of our problems and provide use with a rental car. Had use going the next day. Extremely professional and courteous. I wou The dealership took care of our problems and provide use with a rental car. Had use going the next day. Extremely professional and courteous. I would recommend them to anyone. More
by Juiceman711
Employees Worked With
June 09, 2022
Rande took care with my service. Very pleasant to work with and handled all my service requirements. Very pleasant to work with and handled all my service requirements. More
by speacock
Employees Worked With
June 09, 2022
Had service warranty done (mirrors). Car now have paint scratches and epoxy/glue outside and inside the car . Windows also have epoxy/glue in it. They did not even bother to protect, cle Car now have paint scratches and epoxy/glue outside and inside the car . Windows also have epoxy/glue in it. They did not even bother to protect, clean or clear it up. No complaints with the Service Advisor(Roland Vivas).Routine Maintenance Service are done great but will question Warranty work (or how will your car look after work is done). Also i had Clear Paint Protection installed by the dealership(at time of sale) and its not up to standard(dirty, peeling, not up to toyota standard). Don’t do add ons, stick to factory installed. More
by TYTREVO
Employees Worked With
Vivas, Roland
June 09, 2022
I have been a customer at Arlington Toyota for years, as far back as when they were located on the Arlington Expressway! I love their brand new building on Atlantic Blvd. next to Craig Field, especially the far back as when they were located on the Arlington Expressway! I love their brand new building on Atlantic Blvd. next to Craig Field, especially the service lane! ~ To be honest, I have not bought all my cars at AT through the years. But so many of them have been Toyotas and all of my Toyotas have gone to AT for Service. I have always had excellent service from AT’s Service Department. In recent years I have relied upon Michael Sandelin and Steve McLendon to shepherd my car through the service I requested and always call me with updates, especially if they find something that needs work but wasn’t on the work order. ~ In 2014, we bought a brand new RAV4 Limited from Arlington Toyota, and it has always been serviced there, too. Then, in early 2019, I bought a new 2019 RAV4 — used! — from a “brand X” dealer. But I immediately brought her to AT for all her service. ~ I will always bring my Toyotas to AT from this day forward as long as I continue to receive 4 and 5-star service and work with really great people like Mike and Steve. ~ And did I mention, I love the brand new building? More
by deejayq
