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Arlington Toyota
Jacksonville, FL
4,885 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,885 reviews
February 08, 2022
I have a 1997 4 Runner with 247,000 miles on it. I’ve always depended on Mike Sandelin and the skilled technicians at Arlington Toyota to keep it running in tip top shape. Latest problem was an odd noise always depended on Mike Sandelin and the skilled technicians at Arlington Toyota to keep it running in tip top shape. Latest problem was an odd noise coming from the engine. I figured it was on its last leg. Mike’s technician Poppy figured out it was the fan clutch locking up. Fixed and the engine sounds like it did the day I bought it. Cost to fix amounted to about one car payment. I can live with that! More
by Dlhong
Employees Worked With
February 08, 2022
Renato Kachon was so helpful when buying a used car for my son. I recommend Arlington Toyota to everyone.... my son. I recommend Arlington Toyota to everyone.... More
by Jbeers76
February 08, 2022
Excelente sales lady!! Sylvia B. Is the best,very profesional,care about the customer want,George and I we are glad we do business with her ,God bless you Sylvia profesional,care about the customer want,George and I we are glad we do business with her ,God bless you Sylvia More
by Soniak
Employees Worked With
February 07, 2022
Great place overall. Always a pleasure doing business there. I dealt with Landi Toma when purchasing my New Venza and it was a phenomenal experience. Landi was courteous and didn't rush us when making a there. I dealt with Landi Toma when purchasing my New Venza and it was a phenomenal experience. Landi was courteous and didn't rush us when making a decision. Enjoyed the experience all together and will definitely purchase again with Arlington Toyota in the future. More
by Ian.louis
Employees Worked With
Landi Toma
February 06, 2022
I am not happy about this latest experience getting my car serviced by Arlington Toyota on Wednesday February 2nd. I informed the service advisor that my car’s hood was not opening together with requestin car serviced by Arlington Toyota on Wednesday February 2nd. I informed the service advisor that my car’s hood was not opening together with requesting the 100,000 miles service. I got a text from Laura saying the car was ready. I picked it up. I tried to open the hood on Friday and Saturday morning and it was still not opening. I brought it back to the dealership Saturday morning. Spoke to Laura and and the mechanic and he sprayed it with lubricant and said it is fine. I was not informed about the lock and the fact that it was not functioning properly. I had to learn to hard way that I have to stick my finger all the way inside to get it to release. I am not happy with the lack of communication. I was not informed that it was not completely fixed or what was wrong or the price of replacing it. I have been a loyal customer at Arlington Toyota for over 7 years and I spend good money there. I don’t like being treated nonchalantly as a customer and I did not like the attitude of the mechanic. I felt like he was annoyed, but for what? I have always had great experiences, however, this one was not good. More
by Milo
Employees Worked With
Laura
February 05, 2022
Excellent customer service! Staff was very friendly and professional the system was easy to use when getting an estimate for my car. I would recommend to anyone!! professional the system was easy to use when getting an estimate for my car. I would recommend to anyone!! More
by Angelica
Employees Worked With
Ignacio Arfuch
February 05, 2022
I got in at 8:00am and was out by 9:30 am. I was in a comfortable waiting room with peace and quiet. Did not hear the constant calling of customers and chatter btwn the employees. Great layout. comfortable waiting room with peace and quiet. Did not hear the constant calling of customers and chatter btwn the employees. Great layout. More
by static3226
Employees Worked With
Tucker Darnell
February 05, 2022
The bests service I always expect and I get thank you no hustle there period hustle there period More
by vicenteuy
February 05, 2022
We were in the market for a new vehicle and began discussions with various sales consultants at different dealerships. We met Matt Romano at Arlington Toyota via phone (since we live several hours aw discussions with various sales consultants at different dealerships. We met Matt Romano at Arlington Toyota via phone (since we live several hours away from Jacksonville. Matt listened “aggressively” (which I really appreciated) during our phone discussions. Matt also communicated well via email and text. When he located “our” vehicle, we sent a deposit and, true to his word, Matt held on to the vehicle (because several people wanted it) so they we could make the drive to pick it up. The “sharks” were still circling when we arrived. We had a great experience with the staff and were treated very warmly and kindly. Thank you, Matt and Arlington Toyota! More
by PB and J
Employees Worked With
