Arlington Toyota

Very helpful dealership.All employee are helpful & explain all problems in detail & estimates. Clean & safe Dealership. explain all problems in detail & estimates. Clean & safe Dealership. More

We stopped by on New Year’s Eve and were approached by Rinnell. She was kind from the get go and was just the sweetest person ever. We came for one vehicle, test drove it, plus a different vehicle as well Rinnell. She was kind from the get go and was just the sweetest person ever. We came for one vehicle, test drove it, plus a different vehicle as well, and at no time did she ever make us feel pressured about purchasing. She was an awesome salesperson and we even had a “Golden Girl” moment with her lol. We are loving our Honda Pilot! Thank you for the great experience! :) More

Salesman Renato was professional and courteous. He is an outstanding representative of your organization and left a positive impact on me outstanding representative of your organization and left a positive impact on me More

Great Experience .. Fulvio Mateo was the best salesman. If you need help ask for him. If you need help ask for him. More

This was my first time I had brought my car here as I had just moved to Florida. The service needed was normal maintenance. It was a very pleasant experience with the courtesy and expediency of service. just moved to Florida. The service needed was normal maintenance. It was a very pleasant experience with the courtesy and expediency of service. More

Always a great environment when I visit. Great customer service. Definitely 10 out 10 recommendation. service. Definitely 10 out 10 recommendation. More

Friendly staff. Good selection. Efficient process. We were treated well from the moment we left our vehicle. Purchased the car we came for. were treated well from the moment we left our vehicle. Purchased the car we came for. More

Is this the only honest Toyota dealer in Florida? Purchased a new 2021 RAV4 Prime XSE (so so rare in FL) without shady business like not telling me about the markup until I speak to the f Florida? Purchased a new 2021 RAV4 Prime XSE (so so rare in FL) without shady business like not telling me about the markup until I speak to the finance person that other Florida dealers were doing AND the saleperson (Matt Romano) was great in sending the SE Toyota spec sheet and buyer's order - listing the price, fees, taxes, add-ons, etc. via e-mail so I could evaluate the deal beforehand since this dealer was 2.5 hours away from me. When I arrived to sign.. there were no hidden surprises and the delivery process with buttery smooth (they charged the car, added tint, connected me to Toyota services, filled up the gas tank, gave me the EV charger, showed me the Prime menus, connected my phone to the Prime, etc). This dealer is incredible. Will purchase another car from them again. More

An absolutely terrible experience. Upon arrival, we had one salesman who seemed nice, but because my son had asked a question online we were assigned to Paul who was his online contact. Paul was busy with one salesman who seemed nice, but because my son had asked a question online we were assigned to Paul who was his online contact. Paul was busy with another customer and wore his face mask as a chin strap, so then we were routed to Matt. Matt was great, very patient and nice. We decide to purchase the car, we are then assigned to another salesman, because Matt wasn't wearing a white polo, really??? Our 4th and final salesman was Saif. Somehow, despite having a down-payment of almost half the listed cost of the car and excellent credit, ended up with a loan for almost double what it should have been and a crappy interest rate. At that point, I should have left, so I guess that's on me. I wanted to help my son buy his 1st car and I must look like a sucker. Then had to wait an hour and a half to go see the finance guy, despite being told we were next in line, I saw 5 other purchasers taken into finance offices before myself. It was an awful experience. More

Had to take my truck in for a new tire. They had it replaced in less time than quoted and at slower price than they said it would be. replaced in less time than quoted and at slower price than they said it would be. More