Arlington Toyota

Great experience. No back and haggling. Salesman Jacque was knowledgeable and professional . Came in wanting a red Camry and Arlington Toyota had it and the overall expectations were fulfilled. was knowledgeable and professional . Came in wanting a red Camry and Arlington Toyota had it and the overall expectations were fulfilled. More

I had to wait 2 and a half hours for a basic oil change! This is unacceptable! Mr. Andrews was awesome! I will ask for him personally going forward! This is unacceptable! Mr. Andrews was awesome! I will ask for him personally going forward! More

Leased a 2021 Highlander XSE. Salesman was Van Mcrae and he was accommodating and easy to work with, the internet sales Manager Juan is always a pleasure to work with as I am a repeat customer. Overall happ he was accommodating and easy to work with, the internet sales Manager Juan is always a pleasure to work with as I am a repeat customer. Overall happy with deal and wheels and really that is all that matters More

The biggest problem I had with the dealership was that a salesman will often tell you the vehicle you’re buying has options that it doesn’t and then will do nothing to help you resolve that. My other bigges salesman will often tell you the vehicle you’re buying has options that it doesn’t and then will do nothing to help you resolve that. My other biggest problem was I tried to contact the general manager three different times and he will not return my phone call he will not return my emails so next time I buy a car it will be somewhere else. More

Arlington Toyota has never disappointed me. My RAV4 was having a start up issue and I took it into the dealership. They diagnosed the problem in a short time and I had it back within a few hours. All it’s having a start up issue and I took it into the dealership. They diagnosed the problem in a short time and I had it back within a few hours. All it’s employees are courteous and professional. Best Toyota dealership in Jacksomville. More

We love bringing our vehicles to Arlington Toyota…we have been customers since 2004!! Service Department is top notch especially from service advisor Mike Sandeline. been customers since 2004!! Service Department is top notch especially from service advisor Mike Sandeline. More

Dealer addendum should be an option not mandatory. Not worth the extra money. Since it was mandatory it could have been explained during the process. worth the extra money. Since it was mandatory it could have been explained during the process. More

Love this dealership! Tucker is amazing and takes care of everything for my vehicle. It is so nice not to be just another car in the line. They treat you like you are a lifetime customer. of everything for my vehicle. It is so nice not to be just another car in the line. They treat you like you are a lifetime customer. More

Responded to a listing on Auto Trader. Car was in stock,so I went to the dealership and took a look,took a drive.Liked the car and was prepared to buy.I have excellent credit,so I had financing in ha stock,so I went to the dealership and took a look,took a drive.Liked the car and was prepared to buy.I have excellent credit,so I had financing in hand.No issue there. Then... The salesperson wrote up an invoice that was a $3500 above the advertised price.The car was 9 years old and the invoice listed $1800 for accessories.This goes well beyond disreputable and can only be described as dishonest. I pointed out the absurdity of trying to charge for accessories on a USED car and was condescended and lied to.I left the dealership when it was apparent that this was a bait and switch and won’t return. One last note-I thought that these tactics had faded away now that people can read honest reviews (like the one you’re reading now),but I guess that you still have to have your guard up for unscrupulous dealers and their gimmicks.This is NOT how a reputable company does business. More

Am impressed that dealership has individual managing service area to insure quick service moving autos in and out with very little waiting also providing helpful info service area to insure quick service moving autos in and out with very little waiting also providing helpful info More