Arlington Toyota
Palatine, IL
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My experience with Jeff Vicari was the best car buying experience I could have asked for. I was very nervous since this was my first time buying a car. I had a specific budget in mind and Jeff allowed m experience I could have asked for. I was very nervous since this was my first time buying a car. I had a specific budget in mind and Jeff allowed me to look for cars that would work for me. I ended up buying a Venza and I love it. If anyone wants to have a fun time buying a car without all the pressures this was the place. Jeff made me feel comfortable with my decision and was able to answer all my silly questions. My parents ended up buying two cars from Jeff a few weeks after I bought mine. It was very easy dealing with Jeff and all the people at Arlington Toyota. I want to thank all of them for making my new car experience amazing. More
Not a good experience at all. The email from internet sales said they will beat any price by $200. So went to dealership and did test drive then asked for the final price. They provided price quote. Told sales said they will beat any price by $200. So went to dealership and did test drive then asked for the final price. They provided price quote. Told them got a internet quote from other dealership, Meeraj collected the quote details from me, i waited for more than 30 mins.. and finally showed up saying we will match it. I told him your internet sales guy said he will beat the price by $200. He said he will check with the Sales Manager and will get back. He never showed by. Meanwhile Tim just showed up and gave a lot xx. Then for a while no one showed up. So i decided to walk out. On the way out met the Sales Manager and he gave the same xx. Finally he said he would beat the price by $200. I din't like the attitude of the Manager the way he said was not good. I would have bought the car write then if he would have treated me as a valued customer but none of the guys in the show room treated me like that. My sincere advice is stay away from this dealership. The showroom has bunch of rude people and i believe showroom/toyota pays them for being rude. More
Our sales rep was friendly, patient, helpful. Main reason we chose to buy from this dealership was because the sales rep was easy to work with and he was not pushy. Dealership is large, clean, and folks are we chose to buy from this dealership was because the sales rep was easy to work with and he was not pushy. Dealership is large, clean, and folks are friendly. More
Ken listens and communicates very well. I feel he understands the problem, and gives me an accurate estimate of cost and wait time. I will be back, even with my older model Toyota. understands the problem, and gives me an accurate estimate of cost and wait time. I will be back, even with my older model Toyota. More
The staff was personable and informative. I did not have to wait long for the service to be done. This dealership has a comfortable waiting area so I was able to relax while I waited for the work to be comp to wait long for the service to be done. This dealership has a comfortable waiting area so I was able to relax while I waited for the work to be completed. More
Great place to have good work preformed on your vehicle. Fast friendly and efficient. Would recommend dealership and service to anyone looking too purchase a car. They explain what the problem is if any an Fast friendly and efficient. Would recommend dealership and service to anyone looking too purchase a car. They explain what the problem is if any and keep you informed. More
I am so sorry I bought my car from there. The car is only 4-5 months old and I have paint issues. The car is under warranty and even I bought the extended one for 100,000 miles. The car is magnetic grey. For 4-5 months old and I have paint issues. The car is under warranty and even I bought the extended one for 100,000 miles. The car is magnetic grey. For this guy (Jeff Tybon) it is completely normal and in his words every brand new car has such imperfections such as white spots showing in the paint, sand or dust trapped in the paint while the car was painted by the factory and these sand pieces in the paint go out only when you attempt to wipe the water from the car after washing it. I completely understand that I am not a paint professional but I also know that it does not sound normal to have such defects in the car only after 4-5 months. The only thing these guys know is touchpainting. The clear coat seems so thin that it scratches from the wind. Is it normal to be afraid to wash the car because scratches will appear or that another piece of a sand will go off and the primer will show beneath it? In his words all these are very minor imperfections. What about when all the paint starts peeling off? Again minor imperfections. I am hesitating if not to cancel that extended warranty since the warranty means nothing at all, only extra money each month and probably each defect in the car will be explained as a minor imperfection. More
Staffs are very helpful. Our agent Mr. August is very knowledgeable and accomodating. Their finance dept are really great and friendly. Facility is top notch. knowledgeable and accomodating. Their finance dept are really great and friendly. Facility is top notch. More
Rafel and his team went above and beyond. This was our second purchase from this dealer and wouldn't hesitate to recommend to others or come back again. second purchase from this dealer and wouldn't hesitate to recommend to others or come back again. More