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Arlington Toyota
Palatine, IL
438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 438 reviews
September 29, 2008
My whole experience with Arlington Toyota was effortless. I was greeted by a team of professionals when I walked through the door. They couldn't have more freindly. Jeff Vicari, the salesperson I purchased I was greeted by a team of professionals when I walked through the door. They couldn't have more freindly. Jeff Vicari, the salesperson I purchased my 2008 Rav4, could not have been more helpful. He was very knowledgeable and made sure that all my questions and concerns were answered. I felt that Jeff went out of his way to make sure that I selected the right vehicle that was right for me. Once I decided on the RAV4, he made the whole purchase process seamless. I would definitely recommend Arlington Toyota and Jeff Vicari. More
by vfrossard
Employees Worked With
Jeff Vicari
Helpful September 27, 2008
The experience was tedious for the dealership, but they were all as helpful and cordial as they could be. After much questions and answers, wheeling and dealing we came to an agreement very happily. We wil were all as helpful and cordial as they could be. After much questions and answers, wheeling and dealing we came to an agreement very happily. We will continue to be a customer at this dealership. More
by sportmom34
Employees Worked With
4
September 18, 2008
The process of buying a 2009 Camry with a trade of a 1999 Blazer was done quickly and smoothly. The dealership was very professional from start to finish. I felt I got a fair price without having to spend Blazer was done quickly and smoothly. The dealership was very professional from start to finish. I felt I got a fair price without having to spend a lot of time negotiating. I got to the dealership at 4:00 and by 4:45 we had a deal in principal. I brought my wife back at 6:00 for the final approval and a couple hours later we drove off in a new car. More
by rlkaye
Employees Worked With
Bill Herron and Tom Brandt
August 25, 2008
My sales associate was Nate Griffin he was very easy going and very informative about the car I was inquiring about, He answered all my questions and wasnt pushy about scoring the deal. This made me com going and very informative about the car I was inquiring about, He answered all my questions and wasnt pushy about scoring the deal. This made me comfortable to make my own choice in the amount of time I needed. I would definetly recommend him to any of my friends or family. I also dealt with Victor Shariati for financing, he also was very helpful in guiding me to make the right decisions. He wasnt trying to sell me every deal that was offered. He explained why some would be benefical and others choices would not. Thanks for making my experience stress free. M. Field More
by mfield
Employees Worked With
two
August 06, 2008
He was very courteous, professional and patient. We He was very courteous, professional and patient. We initially thought about buying a Toyota Yaris since our main concern was saving on gas and Osca He was very courteous, professional and patient. We initially thought about buying a Toyota Yaris since our main concern was saving on gas and Oscar recommended a Camry. We were not sure if we should spend the extra money for a Camry but with Oscar's informative recommendations on the advantages, disadvantages, safety, and price retention we opted for a 2009 Camry SE. We were very impressed with Oscar's honesty and integrity. Our sincere thanks!! More
by silhzs04
Employees Worked With
Oscar Monterroso
July 23, 2008
I have never had a more miserable consumer experience in my entire life. After signing an agreement to purchase a vehicle pre-delivery and being promised, in writing, 0% financing, I was called in to pick my entire life. After signing an agreement to purchase a vehicle pre-delivery and being promised, in writing, 0% financing, I was called in to pick up my new car, only to be told that the financing would not be honored. I was told for over two weeks, day after day, that the problem would be resolved "tomorrow". Well, tomorrow never came. I was treated rudely by new sales manager Udo, ignored by Mr. Vicari, the dealership owner, and told by multiple staff members that they would rather sell the car to someone else for more money than reduce the price for me to make up for their inability to make up for their botched finance deal. Then, after nearly 3 weeks up being given the run-around, they sold my car to someone else, without notifying me, and while still holding my $5,000.00 deposit. They are dishonest and disrespectful, and I will never visit their dealership again. More
by BobaFettK
Employees Worked With
Udo, Gary Vicaro, Art Blaese, Rick Rumoro
October 04, 2005
Stay Away!!! These guys are out to rip you off. They say anything for a sale and never follow up. They sold me a warranty on a Lexus, said it covers everything not listed, things start going wrong, and I fi anything for a sale and never follow up. They sold me a warranty on a Lexus, said it covers everything not listed, things start going wrong, and I find the warranty is worthless. They gave me two sets of keys, I lock one in the car, get the other key to find its the wrong key, end up spending 200 bucks for a locksmith, they make excuses. More
by jackoltrades
