Arlington Toyota - Service Center

Pretty quick but said they’d do the complimentary car wash and didn’t. Also I have a strange grease mark on my passenger side dash that I can’t wipe off. It’s where a speaker is. (Not the smooth part of wash and didn’t. Also I have a strange grease mark on my passenger side dash that I can’t wipe off. It’s where a speaker is. (Not the smooth part of dash) More

Everyone here is welcoming. I love the fact that I receive text with updates. I don’t like the fact that it takes so long when waiting at the dealership. I was there for oil cha I love the fact that I receive text with updates. I don’t like the fact that it takes so long when waiting at the dealership. I was there for oil change and needed 4 tires and couple filters and it took 3 1/2 hours. That is just too long. More

It was so nice and under an hour as well! I felt like I was a priority and everyone was so amazing and professional. I felt like I was a priority and everyone was so amazing and professional. More

The dealer representative Chauncey Andrew’s was very nice, he known what he’s doing . He is a professional man. I’m glad to this Chauncey to help me out nice, he known what he’s doing . He is a professional man. I’m glad to this Chauncey to help me out More

First my service person Joslyn never came up & spoke with me about my vehicle only Thur tex, it 4hrs to get oil changed & balance tires, & the guy that lets you know your vehicle is ready was very Rude to me me about my vehicle only Thur tex, it 4hrs to get oil changed & balance tires, & the guy that lets you know your vehicle is ready was very Rude to me they parked my vehicle outside with keys in & did not tell me where it was parked at, I have a customer at this location for 10 yrs & more worst experience I have ever had at Arlington Toyota & the mgr on Duty was to busy to even speak with me 😡😡 More

They were very helpful and transparent about the services. They also did a great job keeping me informed as to how long things would take. services. They also did a great job keeping me informed as to how long things would take. More

Every oil change is a different story from the CS rep. My contract stays every 5k, service, second Oil Change at 10k, The advisor wanted to do it at 15k ,third time The Advisor made me wait until 20k and My contract stays every 5k, service, second Oil Change at 10k, The advisor wanted to do it at 15k ,third time The Advisor made me wait until 20k and refused to do it at 15k. It depends who is your advisor. The service contract says 5k service and they change it as they please. looking for a different service location. More

Large clean and ontime. Kept me in the loop throughout service appointment. Coupons cut the bill in half. Kept me in the loop throughout service appointment. Coupons cut the bill in half. More

This site is very busy but service is excellent and attentive. Go early! You will finish faster. attentive. Go early! You will finish faster. More

The employees are snotty and entitled. Not willing to work, any question you ask is a burden to their hard working day. Prices are more than double any other Toyota Not willing to work, any question you ask is a burden to their hard working day. Prices are more than double any other Toyota More