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Arlington Toyota - Service Center

Jacksonville, FL

4.0
1,020 Reviews

1,020 Reviews of Arlington Toyota - Service Center

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September 17, 2020

Most excellent service department. Went in without an appointment for an indicator light. They suggested I was due for first service. I was in and out in 21 minutes. Awesome. More

by BRPOOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rande Kristaiansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Called to get service scheduled. Was able to get an afternoon appt two days later. Process was easy just checked in and got an Uber home instead of waiting at dealership. More

by ritagtuazon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sandelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Had oil changed, they spilled oil on the frame, leaked on garage floor. Returned to get cleaned. Wrote Serv Mgr, no reply, tech called me. More

by ACODY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cheryl ??
September 16, 2020

I received great service and communication throughout the process of buying a new tire. I highly recommend Arlington Toyota for all of your service questions and concerns. More

by Harvey28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

I had routine maintenance + two recalls. Warned that it would take several hours, the dealership arranged for Uber to take me home, and then to take me back. I really appreciate it! More

by BETHBALBOA65
Recommend Dealer
Yes
Employees Worked With
Laura Leclerc
September 16, 2020

Very impressive customer service! Waiting area clean as Very impressive customer service! Waiting area clean as was the rest room. So important. Thanks Wish you had a car wash too. It would be nice. W More

by marcon45
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casandra Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Car went in for routine maintenance. Service was excellent. I had a concern about my vehicle jerking and hesitating through gears and they handled that with no problem by reprogramming. More

by aronsse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rande Kristaiansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Always have prompt service on my car. I wouldn’t take it anywhere else. I never look under the hood because I have it serviced regularly and trust your mechanics to check everything. More

by joankradoc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tucker
September 16, 2020

The service was great. My advisor was Tucker and he definitely went above and beyond to help me get my car figured out and taken care of. More

by SLATERHOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker
September 16, 2020

First Service for me since COVID hit. All went really well. Lots of places to socially distance and the service was done in the time expected. My service manager, Mike Sandelin, was great as always. More

by don.gagnon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sandelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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