Arlington Toyota - Service Center

Only could get appointment for 2 weeks out. The appt was for 3:30pm and they took my car back at 5:17pm? There is a major problem. When you make an appt. it’s always a two hour wait. Fact, doesn’t take tha for 3:30pm and they took my car back at 5:17pm? There is a major problem. When you make an appt. it’s always a two hour wait. Fact, doesn’t take that long to change the oil. I love my car but service, not at all! Not the service guys fault. More

Derrin Drago knows how to get the job done professionally ! The service department seems very busy and Derrin works well in that environment. OutstandingJob ...Thanks ! The service department seems very busy and Derrin works well in that environment. OutstandingJob ...Thanks More

I love my new car thanks to Axel torres u were great thanks again!!! I will definitely be recommending you to family and friends #rava4 thanks again!!! I will definitely be recommending you to family and friends #rava4 More

I could be happier with my service manager Mr. Mike Scandlan. You are one of the best dealers I have ever used.!Be service ever Scandlan. You are one of the best dealers I have ever used.!Be service ever More

We had both of our 2018 Toyota Highlanders in to have some factory recall work done and we went ahead and had our 24 month services done as well. From scheduling to drop off and pick up Laura LeClerc did some factory recall work done and we went ahead and had our 24 month services done as well. From scheduling to drop off and pick up Laura LeClerc did a fantastic job! Calvin Peterson in the Rental Department also did a great job start to finish. As always Mike Sandlin did his typical top notch work to fill in over a weekend! We have done our sales & service business with Arlington Toyota for Decades and they have always done a tremendous job! Thank Y'all!! GOD Bless Y'all! Louis & Kathryn Lowe More

Trust this dealer service department to do the right thing! I’ve depended on Mike Sandelin to keep my 1997 4Runner running for years. Recently experienced some rather serious issues after 238,000 miles. It was I’ve depended on Mike Sandelin to keep my 1997 4Runner running for years. Recently experienced some rather serious issues after 238,000 miles. It was a rather expensive service call, but the engine now sounds like it did the day I bought it. I figure it’s good for another 100,000 miles. More

Although it took me 2 phone calls, an online chat and an email to get anyone to give me an appointment that was 2 weeks out, when I finally got to that date, the appointment was productive with Mr. Sandelin email to get anyone to give me an appointment that was 2 weeks out, when I finally got to that date, the appointment was productive with Mr. Sandelin. More

Always get top notch service from Arlington Toyota and Mike Sandelin ! Easy to work with and quality service at fair prices. Thanks again for the great service Mike Sandelin ! Easy to work with and quality service at fair prices. Thanks again for the great service More

Terrible customer service the way they talk to customers at the service desk is unbelievable I will never go back again and will not recommend anyone friends or family.employee the way they talk to customers at the service desk is unbelievable I will never go back again and will not recommend anyone friends or family.employees name was John Zimmer Very rude to my wife More

Arlington Toyota continues to be a consistently professional dealership. Michael Sandelin, service advisor is always friendly, informed, and helpful. Michael Sandelin is the premiere reason we have professional dealership. Michael Sandelin, service advisor is always friendly, informed, and helpful. Michael Sandelin is the premiere reason we have our Toyota vehicles serviced exclusively by Arlington. He is an asset to the business operations. More