1,015 Reviews of Arlington Toyota - Service Center
Great service Chauncey was an excellent service rep. He was helpful and went over and above to make sure my car was ready for my doctor’s appointment. He is a valua Chauncey was an excellent service rep. He was helpful and went over and above to make sure my car was ready for my doctor’s appointment. He is a valuable asset to the Arlington Toyota organization! More
Great Car Buying Experience!! Service Dept is horrible!!! Update: When I bought this car, they hadn’t gone through cleaning it completely. When I got it, it still had trash in the car, stains in the roof, sod Update: When I bought this car, they hadn’t gone through cleaning it completely. When I got it, it still had trash in the car, stains in the roof, soda spilled by the rear windshield, and numerous other issues. As of now, there’s still stains in the roof of my car. To add on, I now have a squeaking noise coming from my front brakes within 2 weeks of purchasing my vehicle. When I bought it, they knew the brakes would need to be replaced soon but wouldn’t replace them because they were still considered ‘safe’ at the time. Andrew Fagan made my first car buying experience a great experience. When we told him what we wanted, he went above and beyond to help us find what we wanted! Definitely recommend. More
Service and employee excellent! I recommend for its quality of fast service receiving timely personalized attention and receiving clear and accurate answers about the work to the veh I recommend for its quality of fast service receiving timely personalized attention and receiving clear and accurate answers about the work to the vehicle the client More
Arlington Toyota is great! Really appreciate Mathew Sethi's help today. I love that I feel so comfortable at thid dealership... not "sold" but "helped". Super experience with Really appreciate Mathew Sethi's help today. I love that I feel so comfortable at thid dealership... not "sold" but "helped". Super experience with my new Sienna. thanks! More
Amazing service, even better advisor Service is service on a vehicle. It gets done the same everywhere you go. The difference is the people. My service advisor, Thomas Hentschel, set the Service is service on a vehicle. It gets done the same everywhere you go. The difference is the people. My service advisor, Thomas Hentschel, set the bar high and exceeded my expectations. More
Easy and helpful The service was excellent and gil Mariano was very helpful in showing me different selections and helping me make a final great decision. Will definit The service was excellent and gil Mariano was very helpful in showing me different selections and helping me make a final great decision. Will definitely be referring them to others in the future. More
Excellent Customer Service Maied Kucevic was the Service Advisor who assisted me with my recent service experience. He was prompt, thorough, and very patient with me as we figu Maied Kucevic was the Service Advisor who assisted me with my recent service experience. He was prompt, thorough, and very patient with me as we figured out what needed to be done that day. He assisted with my getting the shuttle to my job, and followed up with me several times during the day with a status of the work. I really appreciated those status updates. I have always gotten good service at Arlington Toyota, but I believe this is the best experience I have had to date. More
Super Service I'm very happy with the service. My service representative always discuss what is needed at the moment and also discuss and/or tell me what future ser I'm very happy with the service. My service representative always discuss what is needed at the moment and also discuss and/or tell me what future service(s) are needed. The price/estimated price is also discussed prior to the service(s) rendered. (No surprises!!!) More
Dealership & Service 05/4/2019 Just finished with service at Arlington today. My visit, AMAZING. Continue to love doing business with Arlington. Due to my high level 05/4/2019 Just finished with service at Arlington today. My visit, AMAZING. Continue to love doing business with Arlington. Due to my high level of expectation as a consumer I would rate this dealership the best in northeast Florida. My service go-to-guy today was "TUCKER". Tucker gets a thumbs up from me for TOTAL customer satisfaction. THANK YOU TUCKER for excellent service! 2 purchases in last 4 years, sales people (all exceptional and easy to work with were Irvin and Big Jake were a pleasure working with. I love my Toyota Tacoma! More
Auto Maintenance Notification Due Initially, my first visit was another rep. back in 2017 which I cannot remember his name, but was not very comfortable. I had been observing th Initially, my first visit was another rep. back in 2017 which I cannot remember his name, but was not very comfortable. I had been observing the reps. at the service center and the 2nd service representative I chose was Rande Kristaiansen. From then on Rande has very helpful whatever questions I had and make my car service appointments with him as needed. He is a very nice person to work with on my vehicle. I enjoy dealing with Mr. Rande and will continue him as my service rep. More