1,020 Reviews of Arlington Toyota - Service Center
Easy Service Michael Sandelin is a great person to work with, best ASM around! Arlington is busy, but they always get you out in a decent amount of time and the pr Michael Sandelin is a great person to work with, best ASM around! Arlington is busy, but they always get you out in a decent amount of time and the price is is always the lowest. More
Good alignment service with good and bad news I've gone to Arlington Toyota Dealer to do my alignment since 2016 when I bought my used Toyota Camry XLE 2007 and all the time service was great and I've gone to Arlington Toyota Dealer to do my alignment since 2016 when I bought my used Toyota Camry XLE 2007 and all the time service was great and the employees too...my last visit was on 12/26/2017 to check my alignment. The service was good, but when I was called to get my car by one of the service members, he told me, "I have good and bad news for you....good news is that your alignment is done and the bad news is that when our employee was taking the car out of the service, somebody hit your car on the passenger side, but don't worry the damage is minor and will be fixed, you don't have to pay a penny for that." However, now the Dealer is refusing to take responsibility for the accident when it was one of the Dealer's employees who caused the damages on the premises. Their justification: when I gave them my keys I gave the permission to any employee to drive my car and understood the risk of damage to the car. I find this excuse ridiculous. If I loan my car to anyone, the expectation is that she handle it with care. The responsibility of damage should not fall on my shoulders. While the service was good and Rande Kristiansen was a helpful and nice guy, I recommend that they expand the Dealer premises and try to find better areas to park cars that have been already serviced since they are a very busy Dealer. Maybe next time, someone else won't have the same damage to their car. More
Michael Sandelin- Great Customer Service Mike Sandelin continues to deliver customer service with integrity and authentic concern for the customers he services. It is because of Mike and the Mike Sandelin continues to deliver customer service with integrity and authentic concern for the customers he services. It is because of Mike and the Arlington dealership I bypass other dealerships driving extra miles from Orange park, for delivery of excellent and dependable service. "They get it right the first time". More
Arlington Toyota is THE ONLY PLACE I TAKE MY Toyota Vehicles I drive over 40 miles to have my Toyota's serviced at Arlington Toyota! Mike Sandiland is my service writer and Brian Harkens is the Master Technicia I drive over 40 miles to have my Toyota's serviced at Arlington Toyota! Mike Sandiland is my service writer and Brian Harkens is the Master Technician I've been dealing with since the 90's. Both have continually provided Superb Quality Of Service from oil changes to total engine breakdown and repair. This team provides Outstanding Quality Service, The Utmost Attention to Detail and Customer Satisfaction Second To None. Again, I've been a customer with Arlington Toyota since the fall of 1989. I've literally raised my family in Toyota's using Arlington Toyota for all my automotive needs... for All Of The Right Reasons. Now you know why I drive over 40 miles to do business at Arlington Toyota. They take care of me as they will for you. More
Routine maintenance Mike Sandelin arranged a short notice routine maintenance appointment on a busy business day to ensure I got maintenance prior to a lengthy road trip. Mike Sandelin arranged a short notice routine maintenance appointment on a busy business day to ensure I got maintenance prior to a lengthy road trip. Much appreciated. More
Service Expert Mike Sandelin is the consummate professional! He takes excellent care of not just my cars but me, the customer also! Check him out, he will take care Mike Sandelin is the consummate professional! He takes excellent care of not just my cars but me, the customer also! Check him out, he will take care of you!!! More
Best Toyota Service Department in Jacksonville If you want great service and want to be treated well. Then go to Arlington Toyota for a great service experience. Ask for Chauncey, he is always lis If you want great service and want to be treated well. Then go to Arlington Toyota for a great service experience. Ask for Chauncey, he is always listens to your service issues, and treats you as your his number one customer. More
Mike Sandelin: Our top-notch service guy at Arlington Toyota Over the years we have brought 4 Toyotas to Arlington Toyota. Mike Sandelin has taken care of all of them - with his factory service, we have never h Over the years we have brought 4 Toyotas to Arlington Toyota. Mike Sandelin has taken care of all of them - with his factory service, we have never had a problem getting repairs done quickly and efficiently. He is the best service guy we've ever had, and will keep us coming back to Arlington Toyota. More
Mike Sandelin, Outstanding Customer Service Advisor Mike once again does a great job helping you get your vehicle serviced at Arlington! Mike explains your options of what needs to be repaired and goes Mike once again does a great job helping you get your vehicle serviced at Arlington! Mike explains your options of what needs to be repaired and goes over the process of getting it repaired. He is customer service driven and he's one of the reasons we buy our Toyotas from Arlington. More
Stellar Service The service department at Arlington Toyota has always exceeded my expectations and gone above and beyond to be sure I was a satisfied customer. Mike S The service department at Arlington Toyota has always exceeded my expectations and gone above and beyond to be sure I was a satisfied customer. Mike Sandelin in the service department always treats me like a VIP and I have never been disappointed when leaving the dealership. I would highly recommend tArlington Toyota to a friend and I plan on returning for my next automotive need. More