1,020 Reviews of Arlington Toyota - Service Center
Excellent service because of Mike Sandelin Mike Sandelin is my go to guy at Arlington Toyota. Because of Mike, my vehicles are serviced right and on time the first time, everytime.. Mike Sandelin is my go to guy at Arlington Toyota. Because of Mike, my vehicles are serviced right and on time the first time, everytime.. More
Beware of the Collision Center I dropped my vehicle off for a 3-4 day minor repair and they had a total of 6 days to work on it because I was out of town. When I called to pick it u I dropped my vehicle off for a 3-4 day minor repair and they had a total of 6 days to work on it because I was out of town. When I called to pick it up the following week, it was incomplete. Not only was that a severe inconvenience, but the next day, I find out that it was hit by another customer while it was there. They don't know what day that occurred, but they have the insurance information....yet never filed the claim...never filed a police report...and DID NOT CALL ME WHEN IT HAPPENED. Getting the run around and conflicting stories of what occurred and why I wasn't notified. Shady way to run a business. They sat on it and keep saying they had no idea it was my car so that they could tell me. If they can't keep straight who owns what vehicle then I don't trust them to work on anything I own. No accountability and they hoped that the insured would report it wasting valuable time it getting anything resolved. Will never go back. More
Michael Sandelin makes Arlington Toyota great I have been going to Arlington Toyota for the last eight years for one reason, the outstanding service I get from Mike Sandeline. Calls are returned i I have been going to Arlington Toyota for the last eight years for one reason, the outstanding service I get from Mike Sandeline. Calls are returned immediately, he always offers alternatives, he recommends the best solutions for me and he’s never disappointed me. I always feel like he has my best interest in mind when he works with me. I’ve owned Mercedes, Lexus and Genesis vehicles and feel that Arlington Toyota and Mike Sandeline is as good or in most cases better than those franchises. More
Mike Needham is the best! We followed Mike Needham from Lexus to Arlington Toyota because he provides excellent customer service! He has been in the car business for many years We followed Mike Needham from Lexus to Arlington Toyota because he provides excellent customer service! He has been in the car business for many years and really knows how to make a customer feel important. More
Mike Needham Alan Fryman Richard Reese and Jeezy ROCK! We came in for our first service and although we did not buy our vehicle there we were treated like VIPs by Mike Needham, Richard Reese, Alan Fryman, We came in for our first service and although we did not buy our vehicle there we were treated like VIPs by Mike Needham, Richard Reese, Alan Fryman, Gesy in sales and Eddie in Finance. Because it was so great we also bought a 2012 Sienna and a set of Window Visors for my wifes 4 runner! No hassles and VIP service. Arlington Toyota has changed so much for the better since I was there about 5 years ago and it has nothing to do with the property. It is all the quality of the people and 1st class service everyone at every level provides. If there were 15 stars I would give them all to Arlington Toyota! More
Arlington Toyota/ Amit Arora Amit was awesome to work with. Not only did he help me with my pirchase but he calls me from time to time to see if I need anything and to see how my Amit was awesome to work with. Not only did he help me with my pirchase but he calls me from time to time to see if I need anything and to see how my vehicle is holding up. He is very honest and has a very good knowledge base on Toyoat vehicles. I would definately recommend Arlington Toyota and Amit. Thanks so much and I look forward to seeing you sometime in the future for anothet great deal. Keep up the good work guys. More
Loyalty I have been taking and purchasing my vehicle from here for 20 years, it takes a long time to find a service department let alone personnel who you can I have been taking and purchasing my vehicle from here for 20 years, it takes a long time to find a service department let alone personnel who you can trust to work on your vehicle and not make it worse. The honesty from people like Mike Needham is awesome and so appreciated. I know the majority of the people there and try to spoil them as much as I can for taking care of my family and I. Nikita Salgado (my daughter) has loved working for the company. Thank you to Needham, Blum, the guys in parts and service people. More
Excellent service! Took my Camry for a complimentary service and Michael Sandelin did a great job. He was friendly, very professional, he has made sure everything was do Took my Camry for a complimentary service and Michael Sandelin did a great job. He was friendly, very professional, he has made sure everything was done. Thanks Mike! More
35000 mile check Great service as usual. On time actually before stated time! Good job cleaning the 4 runner also. Sometimes you do that and sometimes you don't... got Great service as usual. On time actually before stated time! Good job cleaning the 4 runner also. Sometimes you do that and sometimes you don't... got it right this time thanks. More
Awesome Came in for schedule maintenance on my Avalon staff were friendly very professional, anticipated on being there for awhile, was in and out less than a Came in for schedule maintenance on my Avalon staff were friendly very professional, anticipated on being there for awhile, was in and out less than a hour and the best part no out of pocket expense More