1,020 Reviews of Arlington Toyota - Service Center
Above and Beyond This was my first time taking my car to Arlington Toyota. My car was stolen out of my driveway two days before Thanksgiving. After being treated terri This was my first time taking my car to Arlington Toyota. My car was stolen out of my driveway two days before Thanksgiving. After being treated terrible by everyone the best move I could have ever done was taking my recovered car to Arlington Toyota. My insurance company was of no help. Rick Doran told me to bring my car in and talk to Mike Sandelin. I pulled my car in and was greeted immediately. They called for Mike Sandelin and within 1 minute he was there. He assured me that he would get everything taken care of. He then escorted me to the rental car agency where I was taken care of with amazing customer service. I wish I had their names so I could recognize them as well. My car was repaired and detailed In a timely fashion. I can't express enough gratitude and thanks to everyone at Arlington Toyota for the amazing experience!!!! More
Consistently excellent service I have been using Arlington Toyota's service department for more than 17 years to service both of my Toyota vehicles. Professional, responsible, and I have been using Arlington Toyota's service department for more than 17 years to service both of my Toyota vehicles. Professional, responsible, and approachable service advisors coupled with top notch service personnel make for a pleasant and understandable service experience and the problem fixed "the first time". Welcome back Mike Needham. A great "re-addition" to an already terrific service team! More
Mike Sandelin Mike Sandlin has been our service provider since we purchased our 2006 4-Runner new. He is always professional, courteous and keeps his customers inf Mike Sandlin has been our service provider since we purchased our 2006 4-Runner new. He is always professional, courteous and keeps his customers informed. Our experience with Arlington Toyota staff, particularly Mike Sandelin, has always been outstanding. More
Top notch service experience I wanted to express my gratitude to Michael Sandelin and the other members of the Arlington Toyota service department for making my recent service app I wanted to express my gratitude to Michael Sandelin and the other members of the Arlington Toyota service department for making my recent service appointment fast, friendly and thorough! I appreciate them going out of their way to make my experience enjoyable! More
Great Service at Arlington Service advisor Mike Sandelin is great to deal with and explains the work to be completed very well. He keeps you updated on the process. Service advisor Mike Sandelin is great to deal with and explains the work to be completed very well. He keeps you updated on the process. More
Sienna Service by Sandelin Mike is very knowledgeable and addressed all my questions and concerns thoroughly. He understands how we look at the options presented and recommends Mike is very knowledgeable and addressed all my questions and concerns thoroughly. He understands how we look at the options presented and recommends the optimal choices so that the vehicle gets the best service needed. Thank you. More
Always Satisfied! Mike Sandelin always takes great care of me and my wife's vehicles! Always gets us in and out in a timely manner! Very knowledgeable and always keeps Mike Sandelin always takes great care of me and my wife's vehicles! Always gets us in and out in a timely manner! Very knowledgeable and always keeps us updated from drop off to pick up! More
Mike Sandelin service attendant Mike Sandelin took good care of me in servicing my car. He kept me informed as to the time frame needed to complete my service Thanks Mike Mike Sandelin took good care of me in servicing my car. He kept me informed as to the time frame needed to complete my service Thanks Mike More
Mike Sandelin Made it Work for me. I really appreciate that Mike Sandelin coordinated my warranty service on my pre-owned car from another dealership, my rental car throughout replacing I really appreciate that Mike Sandelin coordinated my warranty service on my pre-owned car from another dealership, my rental car throughout replacing its transmission (twice), and a bad wheel bearing. It was not his fault the company providing the replacement transmission, brought a faulty one for his team to install. He kept me informed throughout and kept the process rolling so I was able to get to and from work with minimal complication and expense. More
Great Service! Mike was very professional and warm from the time I arrived to have my car serviced until I left. I consistently receive great service when at Arlingt Mike was very professional and warm from the time I arrived to have my car serviced until I left. I consistently receive great service when at Arlington Toyota and for that they have a life long customer! More