Armory Chrysler Jeep Dodge Ram Fiat of Albany - Service Center

Two Hours For An Inspection I had a 10 AM appointment. I arrived on time. I waited almost 2 hours for a inspection to be completed. That is not acceptable. I had a 10 AM appointment. I arrived on time. I waited almost 2 hours for a inspection to be completed. That is not acceptable. More

friendly service with honest assessment of repair time the customer representative was aware that i had a full warranty that i had purchased with the car and advised me that i would be provided with a loan the customer representative was aware that i had a full warranty that i had purchased with the car and advised me that i would be provided with a loaner to make my life easier and was, in general, very aware of providing good, friendly customer service. More

Oil change, tire rotation, new wipers No complaints with the service, wait time or price. Used the quick service, no appointment needed. I have no complaints to offer with the service. No complaints with the service, wait time or price. Used the quick service, no appointment needed. I have no complaints to offer with the service. More

Assistant Service Manager helpful I appreciate that the Assistant Service Manager always explains what needs to be done and explains why and tells me how much it will cost. I appreciate that the Assistant Service Manager always explains what needs to be done and explains why and tells me how much it will cost. More

Service on my Dodge Journey This is my second vehicle purchased through Armory. We came back because we received excellent service when I purchased my first vehicle with the sa This is my second vehicle purchased through Armory. We came back because we received excellent service when I purchased my first vehicle with the salesmen as well as with the service department. Your service department is what made me decide to purchase another vehicle from Armory. The service department is always so helpful and have gone above and beyond to help rectify a few incidences I had with some major repairs to my first vehicle. The staff at Armory is a friendly and very helpful crew. I would highly recommend Armory to anyone looking to purchase a vehicle or in need of vehicle service. More

Great Went just as planned. Services were performed that were agreed to at time of purchase. Journey looks great! Even the rental car was arranged! The rent Went just as planned. Services were performed that were agreed to at time of purchase. Journey looks great! Even the rental car was arranged! The rental car company picked me up and returned me to Armory More

Always professional and friendly. From check ip to payment everyone courteous and friendly. The place to have my Ram serviced. Never a chore to visit, convenient food locations nearby From check ip to payment everyone courteous and friendly. The place to have my Ram serviced. Never a chore to visit, convenient food locations nearby to bide away any extra time. More

Great Team of Professionals ! Went to Armory for Oil change and tire rotation and your greeted by a Service Advisor that takes care of the work you request to be done and your in a Went to Armory for Oil change and tire rotation and your greeted by a Service Advisor that takes care of the work you request to be done and your in and out in 1 hour or less ! Great Team of people ! More

Very expensive Way to much money for service. Online price was cheaper than price I paid I prefer to service my vehicles at the dealership I purchase than bu Way to much money for service. Online price was cheaper than price I paid I prefer to service my vehicles at the dealership I purchase than but I should’ve shopped around for a more affordable dealer for the service More

good, everyone was helpful and friendly. I was there for my car to get the NYS Inspection for the year. I left the car there a got a ride with John who is such a nice guy and friendly we alw I was there for my car to get the NYS Inspection for the year. I left the car there a got a ride with John who is such a nice guy and friendly we always chat it up going around the corner to my job. I did not receive a call back to pickup my care till 3:15 pm which I thought was quite some time to have my car just for an NYS inspection. Knowing I received a ride to work I most likely would need a ride to Armory to pickup my car. When I called back after hearing a voice mail on my phone that my car was ready, I called back to find there were no drivers there to pickup me up to get my car. Lucky for me one girl was left here at work who was kind enough to bring me around the corner to get my car. Maybe there should be at least one driver for transportation be there till closing just in case, like my ordeal. More