Jerome Rucker
Jerome Rucker at Armory Chrysler Jeep Dodge Ram FIAT of Albany

Jerome Rucker

Certified Sales Consultant

Armory Chrysler Jeep Dodge Ram FIAT of Albany

960 Central Ave
Albany, NY 12205

4.6
94 Reviews

Jerome Rucker initially came to Armory to pitch a promotional service to us, but ended up inadvertently pitching himself instead. Rucker was hired on the spot after impressing a former manager with his ability to sell. "He said, if you can sell me that, you can definitely sell cars," Rucker recalled. Years later and the Albany native hasn't looked back, spending almost half of his decade-long career in the car industry with us. He believes it's Armory's expansive inventory, incredible service department, and the professional demeanor of our employees that sets us apart. Though he has a lot to be proud of professionally, Rucker says his greatest accomplishment was getting five kids through college, and one through the Marines. He's also a big sports fan, opting to spend his free time volunteering as a basketball coach, fishing, or just enjoying the outdoors.

4.6

94 Reviews

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94 Reviews of Jerome Rucker

August 28, 2026

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Employee Rating

Jerome was absolutely great to work with! He made the entire process of getting my new Jeep easy, smooth, and stress-free. He was very helpful, knowledgeable, and made sure I was happy every More

by Vpetitti2288
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2026

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Congratulations on your new Jeep! We're so happy to hear that Jerome made the process a breeze. Thank you for choosing Armory Chrysler Dodge Jeep Ram Fiat of Albany and for sharing your experience. We truly appreciate your recommendation and hope to serve you again with any future needs. Safe travels!

August 28, 2026

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Jerome. 1 of a kind. 12 stars if I could give that many! The best! More

by Vpetitti2288
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2026

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your five-star review of Armory Chrysler Dodge Jeep Ram Fiat of Albany! We're thrilled to hear Jerome made such an outstanding impression and provided service that went above and beyond your expectations. We truly appreciate your kind words and look forward to welcoming you back in the future!

August 23, 2026

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Friendly, accommodating, helpful. Easy to work with. I have always received courtesy from staff and service technicians. More

by PatZ
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Marlon Hardie, Jeff Owens , Danielle

Aug 24, 2026

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Pat, thank you for sharing your five-star review of the Armory Chrysler Dodge Jeep Ram Fiat of Albany team. We are grateful for your continued support. See you next time!

May 19, 2026

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I would have given them 5 stars if halfway home (we live roughly 4 hours away) from the dealer we hadn't realized that the car with a fresh NY inspection on it had a headlight out. Not sure how that slips t More

by faithfulriver1630
Purchase Time
Recommend Dealer
No

Other Employees Tagged: The GSM Michael, 1 star

May 20, 2026

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm truly sorry to hear about the inconvenience you've experienced with the headlight and the level of follow-up you received. I can assure you that I take these complaints seriously and it is important to me that I get this resolved to your satisfaction. Please contact me when you have a moment. Best, Nicholas Nieves - Fixed Operations Director - nicholasnieves@carbonecars.com

March 04, 2026

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Very disappointed with them. Few days after I purchased my Jeep, had wrote Jerome the salesperson to let him know that I had a reverse light out, he would talk to service, he nev More

by ldidonna95
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas (service manager)

Mar 05, 2026

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We’re very disappointed to see that your issue went unresolved, as we expect our guests to feel properly taken care of at all times, and that certainly begins with effective communication, at all times. We understand your frustrations and we’d like an opportunity to make things right. Would you please consider reaching out to me? I would like to personally address these concerns. Thank you, Thomas Mulvaney - Service Manager - thomasmulvaney@armoryauto.com

September 20, 2025

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This is my 2nd Jeep wrangler purchased from Armory ,flawless to the sales team (Jerome) And absolutely loved Emily Triplett the finance manager she truly is amazing and was fantastic to work/deal with More

by chrisfedor7
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Emily Triplett

Sep 23, 2025

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hats off to you, Chris! Thank you for your loyalty and shoutout to Jerome and Emily. We hope you love the new ride. - The Armory Chrysler Dodge Jeep Ram Fiat of Albany Team

November 21, 2024

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They have a nice waiting area while your car is being serviced. I enjoy having coffee there. More

by DRUM1114
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Workmanship
Service Time
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Recommend Dealer
No
Nov 21, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi, Thank you for your feedback! I'm glad you enjoyed our waiting area and the coffee. However, it seems like your overall experience didn’t meet your expectations. If there's anything I can do to improve or address your concerns, please let me know. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 20, 2024

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Slow service. Nearly 2 hours for oil change and rotation with an appointment is not acceptable. More

by rjmallory1966
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Lisa Stewart

Nov 22, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I’m sorry to hear about your experience and completely understand how frustrating it can be to wait longer than expected, especially with an appointment. Please don’t hesitate to reach out to me directly at craigcolangelo@armoryauto.com so I can address your concerns and work to improve your future visits. Thank you, Craig Colangelo Service Manager

November 20, 2024

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the service staff is wonderful, the ones checking you in etc. I usually have to wait more than I would like but this time they got me through pretty quickly More

by HOLLY.CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for sharing your experience with us at Armory Chrysler Dodge Jeep Ram Fiat of Albany! We're glad to hear that our service staff took good care of you and that this visit was quicker than usual. We appreciate your feedback and look forward to serving you again soon!

November 19, 2024

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Employee Rating

Great person to work with cares about will do his best to get the best de More

by PIERCEREILLY
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart

Nov 19, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the five stars and for choosing Armory Chrysler Dodge Jeep Ram Fiat of Albany. We look forward to welcoming you back again soon!

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