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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.5
2,092 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,092 reviews

October 22, 2020

Henry was very patient with me searched to find The best deal for me. Entire process was professional. Followed CDC guideline for cleaning. Add tissue for br door. More

by TERJOR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Horton
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

October 22, 2020

Pleased with vehicle and Henry was very patient and informative regarding my questions. I’m not happy about this twenty five word demand on the survey More

by yadah99@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Horton
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

October 22, 2020

This is the 2nd vehicle I've purchased and or leased, total for my husband and I is 4 vehicles. The entire team at Arnie Bauer are kind, helpful, resourceful, and professional. Dave, Angie, Trena and A More

by EMMY1624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trina, Angie Chalmers, David Brdar, Tom Pagoria, Adam Estes
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2020

Problem with low tire called and got me in and my service advisor Mike was great, I didn't have a long wait at all. More

by MIMIS48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2020

On October 12, 2020 I took my 2018 Cadillac CT6 auto into Arnie Bauer Buick GMC Cadillac for a multi-point vehicle inspection. My Service Advisor, Mark Diehl, greeted me at my car once I pulled in and assu More

by ANNCHA328
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mark here at Arnie Bauer Buick GMC Cadillac! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 20, 2020

My service tech Mark , was courteous and informative just an all around great guy hes the best .when i told mark what my car was doing , he knew what the problem was before it was diagnosed, thanks Mark . More

by Mcghee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mark here at Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

October 19, 2020

Our salesperson, Alex Cleetus was outstanding. Normally I dread buying a new car but this time it was a pleasure. Alex knew the product we were interested in. Answered all questions. Did not pressure u More

by motluckw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at Arnie Bauer Buick GMC Cadillac! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 19, 2020

Service was great. Had no concerns with the drop off or the service being sold. Needed some additional work to be completed and it was done with no issues. More

by Huismanclan
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!

October 17, 2020

Nice people! Thanks for always being on top of your game! I could have gone some place closer but, Mike has always provided me with friendly service! More

by JETTDW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Arnie Bauer Buick GMC Cadillac! Please don't hesitate to reach out to us if there's anything more we can do!

October 15, 2020

I enjoy the experience Very funny I would definitely recommend this dealership it was super easy and their car prices were great If you need a car Is this a place to go More

by LOPEZELIEZAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Alex Cleetus
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