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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.5
2,092 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,092 reviews

October 10, 2020

I have dealt with this dealership many times and they always treat a customer the best. Norm and Bret are the best to deal with. More

by Currentaffair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Norm Mitchell
October 09, 2020

Great service , will be back, never have to wait a long time, for my service, nice and clean, coffee was good, never a bad experience, More

by Wilbursmoore2654
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Dockery
Oct 09, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your review. We appreciate your business.

October 08, 2020

Just another oil change. What can go wrong if your using pro union mechanics? Mike Werner is the best advisor you have. Norm Mitchell is the best in sales. More

by GJSTEFFGEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Mike Werner
October 07, 2020

I would like to thank the Arnie Bauer GMC ,Cadillac and Buick for taking good care of my needs regarding my vehicle, my I appreciate the respect that was given and the deal that was agreed upon. I just More

by BARNETTAC3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Tom Pagoria, Mike Werner
Oct 10, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2020

Brought my 2018 La Crosse in,with the apointment--Adam Estes said was needed A service man did the finalize work---Adam showed me the final bill--Paid it--Said thanks--took my washed Buick home. More

by DMERRICO@COMCAST.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Oct 10, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2020

Working with Bill Neibert were a pleasure, he respected me as a person and as a customer. Bill Neibert courtesy, polite and respectful. Great Service!!!!!!!!!!!!!! More

by hallo685
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Oct 10, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

October 01, 2020

Service consultant was friendly and very informative. He informed me of service that could be performed at no charge to me. Service on my vehicle was done relatively fast although there were quite a few cus More

by Shawnrobinson90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
September 30, 2020

Tom Pagoria was my salesman he was very nice and knowledgeable about the SUV's on the lot we test drove the vehicle and had another appointment over in Orland Park . We had left and after about may More

by BARNETTAC3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trina, Angie Chalmers, Tom Pagoria, Mike Werner
September 29, 2020

Visit was for first oil change on my new canyon pick up. The service dept personnel were great and everything that was needed was done to the truck. Very happy with Serv dept More

by Papakerr4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Dockery
September 29, 2020

I’ve always had a good experience at Arnie Bauer. Service personnel Mike Werner is always professional and helpful. Waiting area is spacious and clean. More

by trj3558
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
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