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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.5
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

September 22, 2020

The staff at the dealership are very professional and courteous. This is our 2nd time leasing 2 cars at the same time and the experience is great. More

by LEONARD.CHAPMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trina, Angie Chalmers, Alex Cleetus
September 22, 2020

Thank you so much great service I had a oil change and tire rotated and I was out of there in 25 minutes Great job ... More

by UCNTHANDLETHIS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, David Steffan
September 22, 2020

Everyone I have dealt with has been knowledgeable and kind. Any question I had was answered. I felt like everyone was there to make your visit pleasant More

by snucks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Mark Diehl, Bill Neibert
September 22, 2020

Mark was my service representative and he was excellent. He informed me of the work to be done and was very courteous. I am handicapprd and he was very supportive and courteous. More

by sizzlinsyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
September 22, 2020

I have received very good results, the first visit did not fix the problem and I had to bring my vehicle back in,service department apologized and vowed to make sure that it was fixed when I got it back More

by FIRESTPPR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Dockery
September 22, 2020

Always a pleasant visit at the service department. Mark and all of his coworkers are so good. The strong Arnie Bauer staff keeps me coming back. More

by MAD12359
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
September 18, 2020

Great service yesterday!Mike was exceptional!! I could Great service yesterday! Mike was exceptional!! I could not imagine a smoother service visit. Thanks again Mike!!! These are extra words to meet More

by CGRAHAM10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
September 18, 2020

I trust the people that work at the dealership. So far they have treated me nice and fair. The price is fair also. I don't worry about being cheated. More

by FRAZIERMCGEEJR
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
September 17, 2020

Great deal and great service! Very easy process and felt like I was getting the best deal the first time, rather than going back and forth like other dealers. More

by TEAGAN.BARNES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen , Bret Pechtold, David Brdar
Sep 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 17, 2020

Very disappointed ordered window deflectors for my SUV XT 5.Had them put on 2 different times didn’t work Thought my window broke when I tried to close my window. Hopefully in future will make them to fit. More

by NANCY-SULLIVAN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Sep 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day.

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