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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

February 07, 2020

Everyone at Arnie Bauer Buick GMC Cadillac where very nice and easy to work with from sales to service. Thanks again for the great job More

by RANDYWROBLEWSKI1902
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Drew Mclaughlin, Bill Featherston, Mark Diehl, Mike Werner, Adam Estes, Bill Neibert, Jessica McCormick
Feb 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Have a great day!

February 06, 2020

Even though my favorite salesman Frank Welcome retired, Arnie Bauer is still my favorite dealership. Your always welcomed with a warm smile even if your only there for service. I purchased my last 3 vehicl More

by DOMINIQUERMOFFETT
Recommend Dealer
Yes
Employees Worked With
Trina5 stars, Alyssa Gomez, Alex Cleetus, Mark Diehl, Mike Werner
Feb 07, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2020

My recently purchased, previously owned vehicle had wheel locks that weren't accompanied with the wheel lock key. I needed the locks removed and replaced with lugs that the service writer thought he should o More

by TOM_CATT
Recommend Dealer
Yes
Employees Worked With
Corey Dockery- service writer.
Feb 07, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you.

February 06, 2020

Brought truck in for a couple recalls. Mike had everything set up for me and had me in and out without a hitch and took care of what was needed. Great service! More

by MARK.BOLLMAN
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Feb 07, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! We'll make sure to pass along the kind words to Mike. If you have any further questions, please give us a call. We're always happy to help!

February 05, 2020

I am returning my car today for the 3rd time for the same issue and they usually don't have a loaner the inconvenience is an issue More

by FAWILKINS2002
Recommend Dealer
No
Employees Worked With
Adam Estes
Feb 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. We would like the opportunity to address your concerns. Please reach out to us directly at (712) 202-5328 when you have a chance. Thank you, and we look forward to hearing from you.

February 05, 2020

Excellent service. Streamlined sales process. Roland was very accommodative and informative. Very personable. Took appropriate amount to show used cars and allow test driving the vehicle. More

by dablutcher
Recommend Dealer
Yes
Employees Worked With
Rowland Laird, Mike Werner
Feb 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Arnie Bauer Buick GMC. We're happy we could meet your expectations! We hope to be of service to you again in the future. Take care!

February 05, 2020

I can’t say enough about their service team They are exceptional. The services are professional and excellent I would recommend this dealership based on the service team alone More

by Brian
Recommend Dealer
Yes
Employees Worked With
Mike Werner, Jessica McCormick
Feb 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 04, 2020

I am very pleased with Arnie Bauer. I am so pleased that Arnie Bauer takes the time to listen to my concerns and get my vehicle repaired. I am always under time constraints since I drive More

by SPARKYSMRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Feb 05, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind words and this wonderful review! We're always here with the same great service whenever you need service or another vehicle. Take care!

February 04, 2020

Welcoming and efficient! Enjoyed speaking with sales consultant Alexis Malecha. Will return to dealership after visiting auto show. Purchased our Yukon XL from dealership. Interested in the Envision P More

by Heiber4
Recommend Dealer
Yes
Employees Worked With
Corey in service department provided excellent service., Bret Pechtold
Feb 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2020

My wife and I are so pleased that we purchased our vehicle from Arnie Bauer GMC and Cadillac dealership. The experience was so easy and pleasant, I will send all my friends, our salesman Greg Parker w More

by DELVALLLE
Recommend Dealer
Yes
Employees Worked With
Greg Parker
Feb 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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